Oferta pracy

Operational and Resilience Risk Senior Manager, Capital, Behaviours and Framework, UKRFB

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 24 days ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Input on the management of HSBC's Operational Risk capital (globally circa $15bn), pillar 1 and 2 and ICAAP for submission to Prudential Regulation Authority (PRA)

  • Support with the design and implementation of the methodology, process, tools and policy for operational risk stress testing, covering all non-financial risk. Execute local stress tests

  • Contribute to the delivery of the PRA and European Banking Association (EBA) global stress testing exercises

  • Contribute to operational risk quantitative measurement capabilities for HSBC, including risk appetite, scenario analysis, capital modeling, stress testing and capital allocation. Ensure the scenario programme is delivered locally through Risk stewards and the 1st line

  • Manage resilience risk Whistleblowing cases, Reportable Incident reports and Notable Event investigations process in line with the expectations of our key regulators and other conduct regulators and accountability regimes, regionally in country

  • Contribute to the design and implementation of the global operational risk framework (i.e. Global Principles, Risk Management Framework, NFR Practitioner Guidance, OR FIM). Help set any local guidance that is required for regulatory reasons. Ensure any local variations that are required are agreed with the global team

  • Support training and capability uplift for the ORR Business and Functions team and to the wider HSBC community to ensure robust understanding of all operational risk specialist areas

  • Increasing and assessing Risk Steward capability through supporting the delivery of Risk Steward learning and training initiatives

Our requirements

  • Strong level of business knowledge and experience of one or more of the operational risk specialist areas

  • Strong level of risk management knowledge, including strong understanding of the RMF

  • Risk stewardship experience

  • Knowledge of the major areas of a Global Bank, with strong experience and understanding of commercial and investment banking products and processes, and an appreciation of the risk characteristics / profile therein

  • Experience in dealing with complex problems by adopting a pragmatic approach, identifying and prioritising core requirements and translating them into a clear set of required activities that address the problem essential

  • Excellent listening and verbal communication skills to be able to identify and present complex issues and build relationships with key internal & external stakeholders and be able to challenge and influence their decisions

  • Excellent written communication skills to develop compelling and logically structured presentations and papers that are thoughtful, clear and concise

  • Excellent analytical skills; comfortable interrogating data; able to review and evaluate a wide array of materials leading to key insights and robust evidence that form the basis of a logical judgment / set of recommendations

  • At ease with ambiguity, uncertainty and a changing environment. Not afraid to change the status quo to deliver the best outcomes

  • Business fluency in English

  • A BA or BS University Degree, advanced degrees preferable, (e.g. MBA, MSc, PhD) in relevant discipline

What we offer

  • Long-term employment in one of the largest banking and financial services organization in the world

  • Interesting career path in an international organization

  • Language / Studies Reimbursement Scheme

  • Professional trainings

  • An environment where you will be given space to take ownership and accountability for your work

  • A team of professionals that will help you develop & succeed

  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

Global Operational and Resilience Risk (ORR) is a sub function of the Group Risk function. Its purpose is to make sure HSBC understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to the global businesses, functions and entities we operate in.

The role holder will have responsibility to provide guidance around capital management, behaviours and framework to ensure that the bank maintains and continues to develop effective assessment and modelling of operational risk (OR) capital requirements. They will support local duties in relation to behavioural risk management through the Notable events/ Reportable incidents process, Material Risk Taker (MRT) qualitative guidance and Executive Scorecard processes. They will also support the operational risk policy and framework for HSBC.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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