Operations Analyst with Italian


  • Wrocław, dolnośląskie

  • ogłoszenie wygasło rok temu
  • Umowa o pracę
  • Specjalista (Mid / Regular)
Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.
Operations Analyst with ItalianNumer ref.: 134202
Position Summary
As part of the Infor Consulting Services (ICS) Operations team you will be responsible for managing the sales order to invoice life cycle for a services contract and other administrative tasks as required.
This is a new function and team running the back-office process of the $250M pan-European Infor Consulting Business. You will be part of 30+ strong team of analysts ensuring all Consulting Engagements are setup in our systems, all time by our 1,000+ consultants is recorded and invoiced to our customers on a timely basis.

Your Responsibilities Include:
  • Review Contracts and maintain CRM closed opportunities
  • Creation & update of projects in Infor’s internal tools (CMR/ Clarity)
  • Assign identified resources to Clarity project Teams
  • Ensure all Consulting time is submitted and approved
  • Manage sub-contractors (Purchase order creation, time & expense entry, invoices check, record invoices, support Finance on third party accruals)
  • Provide support to the Consulting teams on systems and processes
  • Maintain data accuracy in Infor systems particularly related to Projects and Financial records
  • Provide ad hoc reporting to the business
  • Weekly excel reporting & review of Services work in progress with Project Managers / Practice Leads
  • Billing preparation, review & approval of draft invoices with the consulting leads
  • Maintaining Infor systems to enable accurate records
  • Subcontractor billing
Knowledge and Skills, You Bring to the Organization:
  • ·Excellent written and verbal communications skills in English (B2) and Italian (C1-2)
  • Accurate, with good attention to details. Able to spot and rectify errors
  • Proactive team player
  • Able to take initiative/ responsibility to support the team in their common goals
  • Well organized
  • Strong team communication and skills
  • Good Customer Service attitude
  • The flexibility and willingness to undertake a range of administrative functions competently, interacting with other team members.
  • Reasonable level of numeracy
  • Ideally three or more years’ experience in a similar administrative function
  • Able to demonstrate experience of working in a team environment
  • Previous experience working in a Professional Services environment
  • Strong Microsoft Office skills. (Word and Excel)
  • At least 1 year experience on operations or similar positions
  • Opportunity to work with the 3rd largest Enterprise Software company in the world.
  • Training and development programs.
  • Rewarding career in an international working environment.
  • Opportunity to work alongside recognized experts in the field.
  • My Benefit System.
  • Sodexo.
  • Private Medical Care.
Our Values
Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.
We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor does not discriminate in employment opportunities or practices on the basis of race, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age or individuals with disabilities. At Infor we value your privacy that’s why we created a policy that you can read here.

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