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4PL Operations Coordinator

Coyote LogisticsAbout the company

  • Wagonowa 2, Wrocław
    Wrocław, Lower Silesia
  • Offer expired 3 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Coyote Logistics

Wagonowa 2


Your responsibilities

  • Understand growth strategy, goals, commitments, policies, and struggle points of accounts - primary & backup.

  • Accept, build, schedule and track all customer shipments from point A to Z, including all pertinent information and documentation.

  • Prioritize and communicate internally and externally in an effective and professional manner using the appropriate method of communication.

  • Develop strong relationships with customer planners, logistics teams, facilities as well as 4PL managed carriers

  • Provide customers with spot rates and understand how to calculate associated costs.

  • Supporting the customer with complaints an associated resolution (Including root causing).

  • Be an idea generator- Suggest ways and methods to optimize the customers supply chain to foster cost savings or cost avoidance.

Our requirements

  • Communication – Excellent communication skills, both written and spoken with the ability to interact with internal & external stakeholders at all levels

  • Problem Solving – Solutions-oriented, can-do attitude; self-motivated, Attention to detail, “think out of the box” mentality

  • Organization – Strong organizational & prioritization skills

  • Continuous Improvement - identifying, analysing, and improving operational processes to optimize performance and ultimately enhance the end user experience

  • Team Player- Comfortable with change and excellent team player;

  • Comfortable with learning and adapting to new systems

  • Ability to speak English fluently

  • Additional language proficiency/fluency is a plus, but not essential.

  • Customer service, and/or operations experience within the logistics and transport industry. Knowledge of LEAN or other process improvement methodologies.

  • Good understand and experience of the 4PL logistics industry (2-3 years of experience) and how a 4PL concept fits within the supply chain

  • Comfortable with establishing processes and implementing them alongside the IT Team

  • Identify gaps in day to day operation as well as in process.

  • Strong presentation and Analytical skills (Great use or Excel and Power point)

What we offer

  • On site training - we will learn you everything you must know to succeed

  • Work in international and supportive environment

  • Group Life Insurance

  • Privat Health Care

  • Casual dress code and company parties

  • International advancement opportunities for outstanding performers

  • Warm welcome to The Pack

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • birthday celebration

  • employee referral program

Coyote Logistics

Coyote Logistics is a road freight and transportation management provider that works with shippers in all industries, from Fortune 100 companies to small businesses, via a growing network of transportation providers across all of Europe, Mexico and North America. It was created in 2006 with one goal, create a better service experience in the TSL industry.

No Excuses.

We are looking for Tenacious passionate people to join our fast growing team and reach that goal.

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How You’ll have an Impact:

Over the course of six months, you will learn to manage the day to day operations for assigned customer(s). Your goal will be to maintain and develop relationships, increase volume, maximize profitability, increase productivity, and maintain requisite service levels. You will gain a basic understanding of market and pricing knowledge necessary to quote opportunities in addition to consistent operational collaboration with internal and external parties.