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Operations - Disputes Clerk with German

  • Warszawa, mazowieckie
  • Specjalista
  • 14.11.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    What will you do?

    Contacting German speaking customers regarding overdue accounts and determine reasons for non-payment.
    Delivering a consistent and professional level of service and maintaining good customer relations.
    Providing customers with account clarification.
    Reporting the results of work in the area of outstanding receivables.
    Advising and influencing customers on the payment options for debt recovery.

    What do we expect from you:

    Min. secondary education.
    Very good German and good English.
    Proficiency in computer skills (MS Office).
    Stress resistance.
    Experience in Customer Service and SAP knowledge nice to have.

    What can we offer:

    Location: Warsaw Annopol.
    Operating according to Lean Six Sigma philosophy.
    New Joiners Programme including trainings.
    Opportunity to engage in Corporate Social Responsibility initiatives.
    We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
    Social benefit packages including: private medical care, My Benefit, life insurance.
    When applying please enclose the below statement:
    "I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
    Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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