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Operations - Junior Business Service Advisor with German

  • Kraków, małopolskie
  • Specjalista
  • 2018-11-27

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Mostly, you will:

    Provide support and troubleshoot small and medium business customers’ product related queries across multiple channels: phone email and chat
    Optimize customer’s online presence, digital marketing and create superior customer experiences
    Introduce features and new products for existing business customers
    Manage the daily workload of responsibilities efficiently and be able to adapt to the work plan
    Creatively come up with innovative solutions for customers and for internal use.

    What do we expect?

    C1 level of German and B2 level of English
    Previous B2B experience would be an asset
    Ability to understand current clients’ processes and needs and resolve quickly their queries
    Ability to work in a dynamic environment and offer support on different communication channels

    What can we offer:

    Work for one of the most recognized IT companies by clients.
    The ability to use your knowledge of foreign language on a daily basis at work.
    Experience with a range of Clients and technology solutions which provides professional relevance.
    We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
    When applying please enclose the below statement:
    "I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
    Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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