Oferta pracy

Operations Manager with German

PASSCON sp. z o.o.O firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło miesiąc temu
  • Umowa o pracę
  • Pełny etat
  • Kierownik

Passcon sp. z o.o. s a young, dynamic management consultancy specializing in the financial services industry. In regulatory-driven banking, we focus on innovative pioneering topics and lead exciting projects for global players as well as regional specialist banks.

Operations Manager with German


  • Monitoring closely production and making sure good quality is delivered
  • Management of customer complaints, dispute resolution and management of reputational risk
  • Coordinate people and processes to ensure that our projects are delivered on time and produce the desired results
  • Effective identification and planning of improvement areas and execution/participation in projects of end-to-end process change
  • Develop business relationships with customers
  • Team management, including team onboarding,
  • Collaboration with internal and external stakeholders,
  • Participation in team development and training initiatives,
  • Management of onboarding process for new initiatives,
  • Ensure Compliance to CDD policies and procedures,
  • Provide subject matter expertise to team members or wider business,
  • Drive continuous improvements and efficiency.


  • Fluency in English and German
  • Experience in AML/KYC area (huge advantage will be experienced in Transaction Monitoring department)
  • Minimum 3 years of relevant work experience in project management
  • Experience in people and process management
  • Experience in reputable financial services organisations
  • Strong planning & control background having executed project & program management support for multiple years
  • Team player who is able to connect easily with staff members 
  • Ability to display style flexibility to teams, adapt the plan approach and behavior to the different needs, cultures, and situations
  • Strong resilience; ability to navigate through ambiguity and simplify complexity without losing the essence
  • Eye for details
  • Ability to facilitate decision-making to drive complex design issues to a conclusion
  • Excellent analytical, problem solving and time management skills
  • Strong stakeholder management skills
  • Ability to work within tight timelines on multiple topics simultaneously


  • Competitive salary 
  • Stable job with an employment contract
  • Great career opportunity with a leading international company (offices in USA, UK, Germany, Austria, Singapore, Poland,Bulgaria)
  • Private health care (the extended package),
  • Relax area (with billiards, dart, play station, library place) 
  • Bicycle racks in the underground garage and around the office
  • Wednesday fruits, Monday cakes on the floor and good coffee in the kitchen,
  • Team Events,
  • German classes
  • Summer and Christmas party
  • Flexible working hours
  • Yearly bonus
  • Dynamic and friendly work environment
  • Home office possibilities

Please send your CV via "Aplikuj" button.

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