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Oferta pracy
Operations Specialist - Expansion
GlovoAbout the company
- WarszawaWarszawa, Masovian
- offer expired 3 years ago
- contract of employment
- full-time
- specialist (Mid / Regular), junior specialist (Junior)
- remote recruitment
Your responsibilities
- Support daily operations through operational supervision and analysis of KPIs
- Be responsible for forecasting the number of couriers needed based on expected demand
- Launch new cities and set them up operationally
- Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers (our couriers)
- Have a Data sensitive approach, making sure that all the information is transferred to our database and reports
- Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
- Ensure that all Glovers are properly trained and prepared
- Improve processes on behalf of Glovers through projects (when necessary)
- Coordinate recruitment, training, and onboardings of the entire fleet of Glovers in the new city
- Be responsible for all documentation and contracts of Glovers in the city
- Handle Glover payments
- Be there for the Glovers when they need support
Our requirements
- Good communication skills with the ability and agility to solve problems
- Motivation to work for a fast-growing startup, previous experience in on-demand delivery is a plus
- Basic Excel and Data Interpretation Skills
- Enjoy learning and adapting to new technologies
- Initiative, proactivity and autonomy - Glovo is also yours!
- Good energy - you like what you do, even on bad days
- University degree (Engineering, Administration or related areas)
- Fluency in English and Polish
- Ability to travel up to 90% of the time, moving between cities in Poland
What we offer
- Enticing Phantom Shares plan
- Comprehensive Private Health Insurance
- Life Insurance
- Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
- Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, the Glovo Festival every quarter!
- Discounted Gym memberships
- Flexible working environment
Benefits
- private medical care
- life insurance
- flexible working time
- corporate products and services at discounted prices
- meal passes
- phantom shares
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day.
Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.
WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
- Gas: We work hard with energy and passion for what we do.
- Care: We act in the best interest of a sustainable future.
- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
- Stay Humble: We embrace mistakes and feedback to learn from them.
- Glownership: We roll up our sleeves and get work done no matter our position and level.
YOUR WORK-LIFE OPPORTUNITY:
Glovo is building the future of cities by enabling anyone to get any product from any store delivered within minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world, adapted to the local supply status.
As part of the Expansion Team, you will have a chance to work in a fast-paced environment, learning how the operations of the business work and a chance to gain many new skills!
As a Glover Specialist in the Expansion Team, you will be responsible for the city management, fleet management and the quality of the fleet. Improving given KPIs by supporting the Expansion Team and reporting directly to the Expansion Lead, you’ll also be the right hand for the City Launcher.
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Operations Specialist - Expansion, Warszawa