Oferta pracy

Operations Support Analyst

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Providing support to the Strategic Procurement Services (SPS) function in the execution of Source to Contract (S2C) services under the leadership of the Global Head of Source to Contract.

  • Providing Source to Contract subject matter expertise to the function, supporting complex eAuctions and eSourcing activities and often leading/co-leading standard eSourcing activities through to delivery.

  • Delivering the SPS eAuction pipeline, assisting SPS to drive opportunities and enhanced value benefits for the Global Businesses/Global Functions.

  • Sharing eSourcing strategic best practices and provision of training to upskill eSourcing and eAuction capability and use across the SPS team.

  • Creating and ensuring ongoing maintenance of a suite of eSourcing and eAuction templates within the Coupa suite.

  • Developing and maintaining related S2C policies, procedures, and training materials.

  • Providing MI to support oversight of global SPS Sourcing Performance.

  • Often working under the guidance of the S2C eSourcing Manager.

Our requirements

  • Procurement experience and subject matter expertise in the end-to-end Sourcing to Contract process, but most especially via eSourcing and eAuction delivery and demonstrated added value results.

  • Experience of various Source to Contract Procurement toolsets, Coupa preferred.

  • Knowledge and experience of eSourcing and eAuction strategic best practices.

  • Strong analytical skills.

  • Effective communicator with strong presentation skills.

  • Financial services experience.

What we offer

  • Stable job in a professional environment.

  • Course & training for our employees.

  • Employees’ benefits: Multisport Card, private medical and dental health care, life insurance.

  • Free parking space for our employees – few minutes from the office.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

About the role

The Source to Contract – eSourcing Specialist, Strategic Procurement Services, will support the delivery of the SPS eSourcing strategy, delivering new opportunities and value for the Global Businesses and Functions across the Bank, whilst ensuring adopting and applying best practices, market and industry insights to drive the best eSourcing solution to meet requirements.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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