Operations Testing Associate

J.P. Morgan Poland Services sp. z o.o.

J.P. Morgan Poland Services sp. z o.o.

aleja Jana Pawła II 19



Your responsibilities

  • Ops tester will be will be responsible to understand the customer journeys process defined by the design team, familiarize with the build and draft the test plan (scenarios, scripts and executions) to test the feature/functionalities delivered as part of the process. The role involves to co-ordinate with multiple stakeholders to prep prior to testing and document the results/findings post testing.

  • Work closely with the design team to understand the process

  • Define the test scenarios / scripts and plan for testing

  • Create the test plan in JIRA and add executions

  • Co-ordinate with multiple stakeholders to prep for testing

  • Hands-on executions of test scenarios and validate the results

  • Raise defects if any and follow up until closure

  • Maintain a defect tracker for all the bugs/defects identified as part of the testing

  • Document the results and update the reporting

  • Reporting of the test results and findings

  • Documentation of the overall test results and findings

  • Attend daily stand-up and update meetings as relevant

  • Conduct and execute peer reviews for the scripts written and most of the test documentation

  • Conduct Sanity testing and Smoke testing

  • Administer and manage the JIRA updates and confluence pages

Our requirements

  • Full understanding of Software Development Life Cycle and well verse with Full Testing Lifecycle, SAFe Agile knowledge

  • Experience in performing operational testing

  • Extensive experience in writing test cases, developing and maintaining test scripts

  • Diverse work experience in System Testing, System Integration Testing, Regression Testing, Functionality Testing, GUI Testing, Exploratory Testing, User Acceptance Testing, Compatibility testing, Validation testing, Accessibility testing

  • Experience in using JIRA, Confluence,

  • Good knowledge on volume, manual testing (operational)

  • Extensive Financial Testing, Payments Testing, Web Testing, BACS, Direct debit testing Business operations testing

  • Production of the Test Plan and weekly status reports; and adhering to strict Test Governance rules to allow for full traceability

  • Experience of leading and handling multiple projects under tight deadlines

  • Hands on experience in creating bug reports, participating in Bug review meetings, coordinating with development team in bug fixation, Tracking Bug Reports using Bug tracking Tools for business software and web applications

  • Expertise in Problem solving, excellent communicator and decision making skills

  • Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies and always been a good team player

  • Business level German & English Language skills proficiency required


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • fruits

  • retirement pension plan

  • coffee / tea

  • extra social benefits

  • employee referral program

  • charity initiatives

  • extra leave

Job Description

JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. Our team is at the heart of driving this transformation, focused on developing innovative offerings that put the customer at the centre. We believe that engaging, relevant and contextual content is at the heart of personalized customer experiences. We’re also committed to designing content for reuse in a way that’s measurable and consistent.

We are seeking candidates who want to be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. Join us in Warsaw as we embark on this exciting chapter in the continued growth of our business.

Culture is important to us and we are looking for intellectually curious, honest, passionate, and hungry individuals who are motivated to use and expand their skills, while working on a new and exciting venture.

J.P. Morgan Poland Services sp. z o.o.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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