HSBC Service Delivery (Polska) Sp. z o.o.

Operations Transformation Global Programme Manager

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42A

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

Operations Transformation
Global Programme Manager
Location: Kraków

Knowledge:

Change management:

  • Excellent understanding of the project lifecycle
  • Excellent understanding of HSBC Business Transformation Frameworks and best practice techniques
  • A thorough understanding of the purpose, value, culture and fundamentals of HSBC Transformation
  • Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders

Global Operations:

  • A thorough understanding of the operations in large international bank
  • Data management approaches and technology
  • Understanding of the regulatory framework within which HSBC operates globally

Qualifications and Accreditations:

  • PMP certification or training - Optional
  • Prince2 - Optional
  • Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) - Optional

Experience

  • Broad understanding and knowledge of transformation, culture and objectives
  • Programme Management skills and experience
  • People manager and broad experience in managing teams of different work streams
  • Examples of the delivery of on time and on budget Programmes that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
  • In depth experience of working in a banking environment and change Programmes
  • Stakeholder management experience, especially impactful communication, influencing and running project governance
  • Implementation, change management and benefits realisation

We offer:

  • Long-term job in one of the largest banking and financial services organisation in the world
  • An environment where you will be given space to take ownership and accountability for your work
  • A Team that will help you develop & succeed
  • Exposure on all HSBC lines of business and markets
  • Ability to learn and try new things
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance
  • Free parking card
  • Home office
  • Modern office in a good location – Kapelanka street

 

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement: 

I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

HSBC Service Delivery (Polska) Sp. z o. o. is a part of the HSBC Group. Headquartered in London, HSBC is one of the largest banking and financial services organizations in the world. HSBC's international network comprises around 6,900 offices in over 84 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. HSBC provides a comprehensive range of financial services to around 60 million customers. We are looking for candidates for the position of:

Operations Transformation
Global Programme Manager

Knowledge:

Change management:

  • Excellent understanding of the project lifecycle
  • Excellent understanding of HSBC Business Transformation Frameworks and best practice techniques
  • A thorough understanding of the purpose, value, culture and fundamentals of HSBC Transformation
  • Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders

Global Operations:

  • A thorough understanding of the operations in large international bank
  • Data management approaches and technology
  • Understanding of the regulatory framework within which HSBC operates globally

Qualifications and Accreditations:

  • PMP certification or training - Optional
  • Prince2 - Optional
  • Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) - Optional

Experience

  • Broad understanding and knowledge of transformation, culture and objectives
  • Programme Management skills and experience
  • People manager and broad experience in managing teams of different work streams
  • Examples of the delivery of on time and on budget Programmes that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
  • In depth experience of working in a banking environment and change Programmes
  • Stakeholder management experience, especially impactful communication, influencing and running project governance
  • Implementation, change management and benefits realisation

We offer:

  • Long-term job in one of the largest banking and financial services organisation in the world
  • An environment where you will be given space to take ownership and accountability for your work
  • A Team that will help you develop & succeed
  • Exposure on all HSBC lines of business and markets
  • Ability to learn and try new things
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance
  • Free parking card
  • Home office
  • Modern office in a good location – Kapelanka street

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement: 

I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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