Oferta pracy

Opportunity to Order Officer - Specialist with Italian/Spanish

Infosys Poland Sp. z o.o.

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Processing Amendments, Pricing sheets or quotes etc. for service requests

  • Creation of training curriculum & Work Instructions

  • Interaction with the sales team through chat or calls through Microsoft Teams

  • Identification of opportunities for continuous process improvement

  • E-mail support for complex issues and Interaction with upstream and downstream Team

Our requirements

  • English on at least B2 level

  • Italian or Spanish on at least B2 level

  • Higher education degree, preferably in related area

  • 0 - 2 years of experience in Order Management area

  • Experience in using Salesforce

  • Good MS Excel & Word skills

  • Good communication & analytical skills

  • Ability to anticipate customer needs and solve problems proactively

  • Ability to focus on deadlines and prioritize day to day work

  • Experience in the areas of performance management (calibrations), talent management, and organizational development will be a great asset!

What we offer

  • Active involvement in transition of the new scope for the Client

  • Possibility to work for the new client and support development of new services

  • Set of social benefits to choose from

  • Salary adequate to your competencies

  • Technical and soft skills training program

  • Benefits

  • private medical care

  • life insurance

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

  • Multisport card

  • Christmas bonus

  • semi-annual bonus

  • training and courses

Recruitment stages
1

CV analysis

2

Call with the Recruiter

3

Tests/Language verification

4

Video interview

5

Final decision

Infosys Poland Sp. z o.o.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.

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