Oferta pracy

Order Management Coordinator with German

Arrow Electronics

Arrow Electronics

aleja Grunwaldzka 472e

Oliwa

Gdańsk

Your responsibilities

What You Will Be Doing at Arrow? Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load, the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

•Order to Invoice process.

•Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail).

•Order Management.

•Managing and handling of all relevant backlog alerts.

•Managing and responding to all requested customer backlog changes.

•Close cooperation with other departments like Sales, Asset and Logistics.

•Driving On-Time-Delivery performance in line with customer and company goals.

•Generating customer satisfaction.

•Driving efficiency.

Our requirements

  • German on min C1 level + English on B2 level (both spoken and written).

  • Good knowledge of MS Office, Excel is a plus.

  • Customer Service, Order Management or Sales experience.

  • Accountability.

  • Communication and coordination skills

  • Customer-oriented attitude

  • Team player.

What we offer

  • Permanent contract with 3 months probation period.

  • Relocation package.

  • Interesting career development opportunities in a quickly growing environment.

  • Premium Medical Care program + Dental Package.

  • MyBenefit System (including MultiSport Card & vouchers).

  • Dynamic environment with a friendly work atmosphere.

  • Fully remote recruitment process.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • no dress code

  • coffee / tea

  • employee referral program

  • charity initiatives

Arrow Electronics

Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions.  With 2016 reported revenue of $24 billion, Arrow is a Fortune 200 company on the list of US Fortune 500 Company. Working with Arrow puts you in the forefront of technology. Engage and discover the possibilities when you take your career to the unequivocal leader of IT distribution and services. Every day, our teams are developing value added solutions that are deployed in thousands of customers to optimize, secure and control their IT infrastructure.

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