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CLARIANT SERVICES

Order Management Global Process Expert (SAP SD Expert, EDI, B2B)

CLARIANT SERVICESAbout the company

  • Łódź

    Łódź, Łódź
  • Valid for 2 days
    until: 09 May 2021
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • expert

Your responsibilities

  • Act as an expert Business Partner for mid-management-level counterparts in BU Supply Chain Management / Customer Service Desk and Group IT on a tactical/operational level specializing in an advisory and solution design role

  • Consult BUs on concepts and develop solutions as an expert on digital order management capabilities and innovations aimed at enabling seamless interconnects between Clariant businesses and its customers (e.g. EDI connections, customer portals and other commercial B2B platforms)

  • Act as a change agent to drive improvements within GBS SSC OM organization and BU SCM / CSD organizations

  • Lead projects through their full lifecycle (from planning to implementation & post-go-live support)

  • Initiate and overlook master data management process & ensures accuracy of Order Management relevant Master Data (as pre-requisite for Automation initiatives)

  • Apply Risk Management (conduct risk assessment, develop risk mitigation plans, drive and coordinate implementation) with respect to Order Management transition projects and initiatives

  • Conduct adequate process trainings within GBS, as well as across BUs/SUs to ensure optimal usage thereof

  • Identify, develop and propose corrective measures (KPI´s) in case of Order Management performance issues and/or KPI deviances

  • Supervise creation & maintenance of process documentation (SOPs, Work Instructions etc.) and implement them

  • Permanent interface with IT and Robotics CoE to ensure further automation and identify further areas for automation

Our requirements

  • Bachelor’s or master’s degree preferably in Business Management or Information technology or Supply Chain Management area (or equivalent)

  • Minimum 5 years business experience in management of business process optimization in a global enterprise

  • Minimum 3 - 5 years’ experience either at a major affiliate company or Corporate Center

  • Project Management experience, preferably with Prince2 Practitioner certification

  • Strong background in both IT (information technology, preferably SAP background), as well as business process design and improvement domains on the sales side

  • In-depth understanding of SAP SD module & data extraction capabilities for analytical problem solving

  • Ability to interact efficiently and communicate effectively with various levels of BU supply chain management (SCM) and Customer Service Desk (CSD) with a proficient understanding of Order Management background and process specifics

  • Proactive issue and risk management & contingency management, acting as an expert and problem solver for cross regional or complex Order Management issues

  • Ability to lead change and manage projects over the full life cycle

  • Ability to independently develop creative solutions, solve problems and prepare/make decisions, as well as think laterally

  • Strong interpersonal skills and the ability to work well as part of a team, as well as influence people to achieve targets

  • Languages: English very good spoken & written, German (nice to have)

What we offer

  • We ensure a highly interesting, versatile and challenging work environment

  • You will have outstanding influence on daily activities and tasks, with full responsibility for projects assigned

  • We offer an attractive and performance-based remuneration

  • We provide the benefits of a modern company

  • We will support your development needs with tailored, individual trainings

  • Benefits

  • private medical care

  • life insurance

  • parking space for employees

  • multisport card

  • home office

  • internal and external trainings

  • language courses

  • yearly bonus

  • language supplement

  • work in Monopolis complex

CLARIANT SERVICES

Clariant is a focused, sustainable and innovative specialty chemical company based near Basel in Switzerland. Last year the company recorded CHF 4.4 billion in sales for its continuing businesses, harnessing the talents of its 17 000 employees across 50+ countries. Clariant’s portfolio is optimized for future growth, with a focus in three business areas: Care Chemicals, Catalysis and Natural Resources. We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing an inspiring environment for courageous and determined minds are therefore key to reaching our goal. Join us and help create sustainable value through chemistry for customers all over the globe.

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This is how we work
This is how we work