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Order Management Specialist, Italian Speaker

UPM Kymmene Sp. z o.o.

  • Wrocław, Lower Silesia
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work

UPM Kymmene Sp. z o.o.

Jaworska 11-13



Your responsibilities

  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes

  • Enable accurate and timely recording, processing and confirmation of orders

  • Supporting implementation of effective and efficient order management ways of working

  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering

  • Carry out related processes such as Materials & Package Material master data

  • Ensure troubleshooting in order processes

  • Support internal projects and actively participate in the implementation of future ways of working

  • Support continuous improvement of work processes

  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes

Our requirements

  • You have a relevant university degree or at least 2 years business experience in customer service or order processing

  • You have a good knowledge of Order Management tools (e.g. SAP)

  • You coordinate and communicate effectively with internal stakeholders

  • You are a team player and good networker

  • You provide a solution oriented and customer focused mindset

  • You have an interest to work in international teams and to cooperate with multiple teams

  • You have excellent verbal and written communication skills in English and Italian. Other European languages will also be considered an asset

What we offer

  • Meaningful job: You can be part of the success story from start-up to global, multi- million business. Our work highlights the expertise of our personnel, the high quality of our products and the company's values.

  • Inspired and motivated teams: We are a highly committed, agile, international team that works to achieve our mission.

  • Development opportunities: Grow as we grow. With us you can build up your expertise. As a fast growing business, we provide great opportunities to support for your development within a large multinational company.

  • Responsibility for people and environment: Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • integration events

  • hybrid work opportunities

  • holiday bonus

Greetings from your future manager

“Hi!  We welcome you to join the enthusiastic Order Management Team in Wrocław. In this role you will handle order management tasks with full responsibility of giving the promise internally and externally. You will be a part of diverse team of professionals driving UPM Communication Paper Supply Chain to be a professional and efficient organization.“ – Agnieszka Nowakowska, Manager, Order Management.

The position is located in UPM Business HUB Wrocław, Poland.

The position holder will report to Manager, Order Management.

Please apply via the apply button and attach your CV latest 13.10.2023. We review applications already during the application period, and you may be contacted already before the application deadline.

For support with submitting your application, please contact HR Service Center at [email protected] or tel. +48 12 399 94 99

UPM Kymmene Sp. z o.o.

UPM Sourcing is responsible for maintaining a supplier base that can deliver cost competitive, innovative and sustainable material and service solutions to UPM businesses globally. Sourcing function consists of proactive, business minded professionals who are experts on the supply markets. By applying sourcing expertise, business insight and supply market knowledge, Sourcing organization advances UPM businesses' profitability and growth.

Continuous development work with over 25,000 material and service suppliers ensures efficiency, transparency and responsibility of the whole supply chain. The environmental, social and economic risks are assessed globally and at supplier level. With selected suppliers, Sourcing is building strategic long-term co-operation to optimize cost and quality, not forgetting sustainability and innovation.

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