Oferta pracy

Order Management Specialist - UK market

Kimberly-Clark EMEA GBS Services sp. z o.o.About the company

  • Wielicka 28/b, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Kimberly-Clark EMEA GBS Services sp. z o.o.

Wielicka 28/b


Your responsibilities

  • Managing own business customers portfolio to provide the best quality of service for our Clients

  • Processing and managing customer`s orders from the moment of receiving an order till the product is delivered

  • Providing information and resolving inquiries related to the order to delivery process,

  • Collaborating with different kind of stakeholders (e.g. sales, suppliers, logistic, storehouse) to make sure we provide the most efficient and the best quality of service

  • Participating in process improvements by applying lean tools (e.g. Kaizen)

  • Creating and maintaining Optical Character Recognition (OCR) & Electronic Data Interchange (EDI) systems

Our requirements

  • Previous experience in a customer facing role/ order management/ supply chain

  • Excellent communication (written & verbal), interpersonal and presentation skills will be essential

  • Time managements skills, ability to prioritize work and deal with the pressure,

  • SAP system working knowledge (asset)

  • Excellent English

What we offer

  • Possibility to develop within rapidly growing Global Business Service Center

  • An annual performance related bonus

  • Private medical cover with dental care

  • Life insurance

  • Office close to city center (for now home office only)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • dental care

  • corporate car available for private use

  • extra social benefits

  • employee referral program

  • charity initiatives

  • yearly bonus

Kimberly-Clark EMEA GBS Services sp. z o.o.

For more than 150 years, our personal care products, including Kleenex, Huggies, Kotex and Andrex have given millions of people all over the world, comfort, dignity and freedom.

Our Kraków office (Kimberly-Clark EMEA GBS Services) opened in 2018 and has been rapidly growing as part of an award-winning global network.

Our people, our values and our culture make this a unique place to be. We embrace diversity and celebrate authenticity. We welcome people with original points of view and experiences. Here you will join a truly dynamic international team and there are endless opportunities to grow personally and professionally at Kimberly-Clark.

Search job opportunities at Kimberly-Clark Kraków and find out more about our team on our company profile page.

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Job Description

Do you have a passion for solving issues and finding easy solutions even for complex problems? Would you like to your job to be a combination of supply chain, order management and customer support?

Do you like working in a dynamic environment, with a lot of independency and ownership?

A fantastic opportunity has arisen to join the Kimberly-Clark Professional Team as an Order Management Specialist!

Position overview:

In this position you will be the main point of contact for UK market business customers, in order to support for all activities across the entire Order to Delivery process.

Health, safety and wellbeing is of paramount importance here at Kimberly-Clark. Due to the ongoing situation with COVID-19, please therefore note that all interviews are currently only being scheduled via our online video interviewing platforms. This means we can continue to identify and hire great talent in a safe and secure manner.