Oferta pracy

Order Management Specialist with Danish language


  • Łódź

    Łódź, Łódź
  • offer expired 5 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • More than one vacancy
    vacancies: 2
  • remote recruitment

Your responsibilities

  • Direct support to customers

  • End-to-end Order Management

  • Follow-up of orders and various requests from our customers and ensuring their satisfaction by providing timely update on order status

  • Management of credit notes and billing disputes as well as the RA in SAP for wrong delivery or warranty claim

  • Management and processing of warranty claims

  • Inbound calls handling on the hotline

  • Support in Customer Master Data Maintenance

Our requirements

  • University degree

  • Experience in fields related to sales support, customer service

  • Fluent Danish and good command of English

  • Knowledge of MS Excel, MS Word and SAP would be a plus

  • Good communication skills

  • Ability to prioritize and work under pressure coupled with a keen attention to detail

What we offer

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Relocation package applicable for people moving in from outside of Łódź region

  • Wide variety of trainings & learning opportunities, including language upskill

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • fruits

  • corporate products and services at discounted prices

  • employee referral program


Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.

Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.

We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Working at Philips is more than a job. It’s an experience filled with unexpected moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.

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