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Aktualne oferty pracodawcy

Order Management Specialist with Dutch

Accenture Operations

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Porozmawiaj z pracodawcą
  • Gdańsk

    Gdańsk, Pomeranian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • As Order Management Analyst you'll be responsible for:

  • Management of Product & Distribution Complaint

  • Returns Processing

  • Delivery Management

  • Customer Master Management

  • Customer Order Intake and Processing

  • Order Errors / Exception Management

  • Order Validation

  • Performing Billing & Invoicing

  • Verbal and written communication with Customers

Our requirements

  • 1-2 years of business experience in customer service role (Order Management Process preferred)

  • Knowledge of OTC – Order Management life cycle, SAP order processing and understanding of SOX Process Control

  • Strong interpersonal & communication skills and ability to maintain professional business contact

  • Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Portuguese

  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively, an equivalent progressive working experience

  • Ability to prioritize, analytical skills, can-do attitude and ability to multi-task

  • Understanding of Supply Chain and DSCSA regulation requirements (nice to have)

What we offer

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF

  • Using foreign language and new technology solutions daily, cooperating with various Clients

  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming

  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • integration events

  • no dress code

  • coffee / tea

  • leisure zone

  • extra social benefits

  • shopping coupons

  • sharing the costs of tourist services

  • sharing the costs of tickets to the movies, theater

  • employee referral program

  • charity initiatives

Recruitment stages
1

Online application

2

Phone interview

3

Online tests (optional step)

4

Interview with your future Team Leader and Recruiter

5

Welcome to Accenture!

Accenture Operations

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

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