Oferta pracy

Order Management Specialist with Spanish

Clariant Plastics & Coatings (Polska) Sp. z o.o.

  • Łódź

    łódzkie
  • ogłoszenie wygasło 6 lat temu
  • Kierownik
 
Order Management Specialist with Spanish

Clariant is a globally leading specialty chemicals company, based in Muttenz near Basel/Switzerland. On December 31, 2014 the company employed a total workforce of 17 003. In the financial year 2014, Clariant recorded sales of CHF 6.116 billion for its continuing businesses. The company reports in four business areas: Care Chemicals, Catalysis & Energy, Natural Resources, and Plastics & Coatings. Clariant’s corporate strategy is based on five pillars: increase profitability, reposition portfolio, add value with sustainability, foster innovation and R&D, and intensify growth.

 Due to expansion of our Shared Service Centre in Łódź we are looking for:

Responsibilities:

Service Desk Agent will be respon­sible for comprehensive customer service in Spanish and English, to respond to telephone and e-mail for all customer queries.

Specific tasks:

  • Assisting customers in solving problems and incidents
  • Answering customers’  related unpaid invoices queries
  • Providing technical support to Company employees
  • Maintaining positive relations with internal Clients

Requirements:

  • Minimum certificate of secondary education (preferably a University degree);
  • Experience in customer service are welcome
  • Basic knowledge of accounting would be an advantage;
  • Excel, Word and Outlook professional working competency;
  • Highly developed interpersonal skills;
  • Strong motivation to work
  • Knowledge how to set priorities
  • Ability to work under time pressure

Language Skills:

  • Spanish: Fluent written and spoken (critical);
  • English language knowledge would be an advantage.

We offer:

  • A rewarding challenge to develop skills in the financial area;
  • Unique opportunity to have a substantial impact on transition process;
  • An opportunity to be part of a team with great enthusiasm for the business and for delivering top class financial service;
  • Work with talented and highly professional colleagues, in a culture that is collaborative, respectful and committed to your professional development;
  • Career development within our organization;
  • Benefits such as gym membership, private health care.

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