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Aktualne oferty pracodawcyOrder Management Specialist with French
Devire
Łódź
Łódź, Łódź- offer expired 15 days ago
- contract of employment
- full-time
- specialist (Mid / Regular)
Recruitment for
For our client, a company from the FMCG sector, we are looking for a candidate for the position of Order Management with French
Your responsibilities
Managing customer orders from order receipt to shipment of product
Entering, validating and releasing orders in the system
Analyzing and if possible resolving customer order discrepancies to prepare orders for downstream fulfilment activities
Managing POD
Managing administrative workflow for any returns
Managing customer and business partners queries: answer questions, investigate and give solution to issues
Ensuring customer satisfaction by proactively making calls to existing customers and business partners inquiring on satisfaction level
Analyzing order patterns, shipping alternatives, additional information, etc
Negotiating delivery dates / quantities / freight costs / service penalties when needed
Interacting with Sales, Pricing, Finance, Distribution, Transportation, Master Data teams
Launching customer account creation or modification process
Preparing/analyzing data and reporting service performance
Supporting activities with SAP, BW and CTS (cost to serve) analysis and reporting
Performing other commands of supervisor
Undertaking other administrative tasks related to customer services and order processin
Employer requirements
Fluent written and verbal French
Strong English language skills
Supply Chain experience will be a plus
Good analytical skills
Great communications skills and ability to work in international and matrix work environment
Knowledge of SAP (or similar ERP system) will be an additional plus
Good knowledge of MS Office, especially Excel
What employer offers
Exciting job in an international company
Collaboration with cross-region teams, work in a diverse and supportive team of professionals
Induction training - that will help you to smoothly find yourself in our company
Special trainings tailored to your needs and career goals
Wide choice of benefits (sports card, lunch vouchers, medical care, life & group insurance, holidays & languages subsidiary
Devire
Devire is an international company specializing in recruitment, outsourcing and employer branding services. For more than 30 years, we have represented leading employers on the European market, by carrying out comprehensive recruitment projects, implementing the latest solutions in the area of IT services and by supporting in building the image of the employer of choice. Our offices are located in Warsaw, Wroclaw, Poznan, Katowice as well as Munich, Frankfurt, Prague and Hradec Kralove.