Oferta pracy

Order Management Specialist with German & English

Goldman RecruitmentO firmie

  • Wrocław, dolnośląskie

  • Ogłoszenie wygasło 6 dni temu
  • Rekrutacja zdalna
  • Pełny etat
  • Specjalista (Mid / Regular)
For our Client, an international company with a production profile and local SSC structures in Wrocław, we are currently looking for German-speaking candidates for the position of Customer Service Specialist.
Order Management Specialist with German & EnglishNumer ref.: 192017/6771

 

Responsibilities:

  • being the contact person between the Client (B2B) and the company to guarantee optimal customer service,
  • promptly responding to customer queries from the German market via e-mail, phone or chat,
  • order management and order processing, as well as monitoring information flow in e.g. SAP,
  • maintaining a polite, helpful and professional manner at all times as well as advise the best solutions to the clients,
  • liaising with colleagues and managers to find the best solutions to customers’ issues and needs,
  • act as a part of a regional EMEA Customer Service team. 

Requirements:

  • fluent business command (min. B2) of German and English,
  • good understanding of basic computer skills and the ability to learn how to use proprietary software quickly,
  • service oriented and professional working approach,
  • desire to work in an international and rapidly developing company,
  • good interpersonal skills and the ability to work in a local and regional team,
  • sound judgment and excellent problem-solving skills,
  • positive attitude and the ability to build relationships with clients.

The offer:

  • competetive salary,
  • a career in the multinational and world-recognized company,
  • unique opportunity to take part in international projects and gain experience with various businesses,
  • healthy working environment and stable employment conditions,
  • benefits package including medical care, insurance, sports activities and other,
  • opportunity to participate in social and community projects,
  • development in the chosen direction thanks to the career pathways, trainings, cross-functional projects, promotions and inter-departmental promotions,
  • comprehensive implementation programs specially tailored to the department and position.
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