private medical care
Order Management Specialist with German
LSEG (London Stock Exchange Group)
- Śląska 23/25, Działki Leśne, GdyniaGdynia, Pomeranian
- offer expired over a month ago
- contract of employment
- junior specialist (Junior)
- hybrid work
- Immediate employment
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Preparing contracts for clients who decide to buy our products or services
Creating client’s accounts and granting system permissions for the proper services
Managing billing process and assure that clients receive correct invoices
Resolving compliance issues in cooperation with Compliance & Legal Teams
Operating on a number of internal tools and applications related to customer relationship management (CRM)
Responding to clients’ queries assuring the highest standards of customer service
English and German language fluency (min. B2 level)
Excellent communication skills to feel comfortable when collaborating with a number of different teams
Excellent organizational skills and ability to quickly learn new processes and applications
Very good analytical and critical thinking skills to enable you to look for alternative solutions when facing e.g. system errors
Strong computer skills, including experience with Microsoft Office applications
Aptitude for work in a fast paced and goal-oriented environment
What we offer
Development: e-learning platform, a range of workshops and international projects
Onboarding: structured training and buddy support
Information: access to real-time economic data
Diversity: colleagues from 40 countries
Charity: 2 additional days off for voluntary jobs
Perks: wellness allowance, private medical healthcare, employee assistance program, pension plan
Office: chillout room with video games, massage chairs, and ping-pong table
Activities: sport teams and social events to join
Future: corporate pension plan and employee insurance
sharing the costs of professional training & courses
retirement pension plan
employee referral program
YOU AND YOUR TEAM
You will join the Order Management division of the Customer Operations organization with around 75 colleagues based in Gdynia. Altogether our major responsibility is to provide administrational support to our client-facing teams (usually these are Account Managers from the Sales department). As Order Management Specialists we cooperate with a number of internal teams and sometimes we also directly support external clients.
LSEG (London Stock Exchange Group)
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.
Data & Analytics
Our acquisition of Refinitiv means we can provide the breadth and depth of financial data and best-in-class analytics that customers expect –driving innovation and growth across global markets. And our high-performance solutions –from trading, to market surveillance, to wealth solutions and more–help to enhance the performance of our customers.
FTSE Russell is a leading global provider of financial indexing, benchmarking and analytic services with more than $16 trillion benchmarked to our indices –and offers an extensive range of data services and research.
The combination of Refinitiv and FTSE Russell provides LSEG with leading capabilities in data, analytics, indices and benchmarks
We offer our customers extensive access to capital markets and liquidity across multiple asset classes. We operate a broad range of international equity, fixed income, exchange-traded funds/exchange-traded products and foreign exchange markets. Our Group is home to several capital formation and execution venues: London Stock Exchange, AIM, Turquoise, CurveGlobal, FXall and Tradeweb (through a majority ownership interest).
We support our customers’ clearing and reporting obligations, providing risk, balance sheet and financial resource management solutions, whilst working with our other divisions to extend this support across the value chain.
A leading global clearing house with a strong presence across multiple asset classes, LCH helps financial institutions all over the world use their capital efficiently and manage counterparty risk. We work closely with sell-side clearing members and buy-side clients in conjunction with trading venues globally. UnaVista, a regulated platform that helps customers meet their reporting compliance obligations and reduce operational and regulatory risk through reporting, reference data and analytics solutions, further complements our Post Trade offering.
Through a comprehensive suite of trusted financial market infrastructure services –and our open-access model –we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.