Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Order Management Specialist with German

Antal SSC/BPO

  • Katowice

    Katowice, Silesian
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • home office work, hybrid work
  • Immediate employment
  • More than one vacancy

Recruitment for

For our client - a leading Swiss production company from the industries sector, we are looking for an Order Management Specialist with German, who will be responsible for order management cooperation with the company's business clients

Your responsibilities

  • Providing customer service on an agreed level to a group of assigned customers/ accounts

  • Order handling, documentation, and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain

  • Handling customer orders in SAP from inquiry to delivery and invoicing

  • Investigating credit and debit requests and queries to issue credit/debit as necessary

  • Processing customer returns/complaints

  • Close cooperation with other departments

  • Maintaining customer master data, customer profiles, and other customer information

  • Taking care of maintaining positive relations with customers

Employer requirements

  • Professional experience in the field of order management/customer support /sales / logistics / supply chain / collection

  • At least B2+ level of German and English languages

  • Knowledge of ERP systems is an asset

  • Good time management and ability to prioritize tasks

  • Multitasking, out of box thinker with a positive attitude, active listening skills

  • Highly developed interpersonal skills Meticulousness, accuracy

  • Meticulousness, accuracy

Optional

  • customer support

  • customer representative

  • order management

  • collection

  • order to cash | OTC

What employer offers

  • Private medical care, including dental care

  • Life insurance

  • Annual bonus

  • Great system of bonuses, including MyBenefit Platform, MultiSport Card

  • A wide range of e-learning training

  • Support in upskilling (language or finance courses)

  • A promising career path and individual development plan