Oferta pracy

Order Management Specialist with German

CLARIANT SERVICES O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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CLARIANT SERVICES

Dr. Stefana Kopcińskiego 62

Łódź

Order Management Specialist
with German

Location: Łódź

Clariant is a focused and innovative specialty chemical company based near Basel in Switzerland. Last year the company recorded CHF 6.6 billion in sales harnessing the talents of its 18 000 employees across 53 countries.

Clariant’s portfolio is optimized for future growth, with a focus in four business areas: Care Chemicals, Catalysts, Natural Resources, and Plastics & Coatings.

We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing inspiring environments for courageous and determined minds are therefore key to reaching our goal.

Join us and help create sustainable value through chemistry for customers all over the globe.

Requirements

  • Fluent English
  • Fluent German - (Italian, French, Spanish - nice to have)
  • Experience in customer service desk or logistic, export or supply chain area 
  • Logical thinking
  • Knowledge of SAP SD module would be an advantage
  • Excel, Word and Outlook professional working competency, CRM tools would be an advantage
  • Strong motivation to work and multitasking mindset
  • Pro-active customer approach and highly developed interpersonal skills
  • Teamwork spirit
  • Readiness for traveling (shorter time also depending on COVID situation)
  • Creativity, open mind and a sense of humor would be an asset

Our Offer

  • Unique opportunity to have a substantial impact on end to end process in order management
  • An opportunity to be part of a team with great enthusiasm for the business and for delivering top class service
  • Work with talented and highly professional colleagues, in a culture that is collaborative, respectful and committed to your professional development
  • Career development within our organization
  • Benefits such as gym membership, private health care

Responsibilities

Purpose of Order Management Associate will be responsible for comprehensive customer service including managing ordered goods and direct contact with clients. 


Specific tasks:

  • Responsibility for End-to- End Order Management Process
  • Create and maintain great relations with Clariant’s customers
  • Create SAP orders including deliveries
  • Coordination of information flow between warehouse, sales force, forwarders and customer
  • Direct cooperation with internal stakeholders  
  • Perform claim management through the internal Quality Notification System
  • Assisting Clariant’s customers in solving problems and incidents

 

 

 

 

 

 

 

 

OUR BENEFITS
  • language supplement
  • flexible working hours + home office
  • language courses
  • workplace in the center of LODZ
  • Multisport Card
  • group insurance
  • internal and external trainings
  • healthcare
If you need more information about the role feel free to contact Clariant Recruiter:

Anna Bienias: +48 42 298 27 46

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