Order Management Specialist with German

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 23.11.2018
  • Ważna jeszcze 10 dni (do 23.12.2018)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Order Management Specialist with German

    Clariant is a globally leading specialty chemicals company, based in Muttenz near Basel/Switzerland. On 31 December 2017 the company employed a total workforce of 18 135. In the financial year 2017, Clariant recorded sales of CHF 6.377 billion for its continuing businesses. The company reports in four business areas: Care Chemicals, Catalysis, Natural Resources, and Plastics & Coatings. Clariant’s corporate strategy is based on five pillars: focus on innovation through R&D, add value with sustainability, reposition portfolio, intensify growth, and increase profitability.

    Customer Service Desk is responsible for direct contact with Clariant suppliers and internal, external customers. It's Company's face to Customer. Ensures the accurate processing of Customer requests and an effective transmission of Customer needs into the organization in compliance with company defined best practices, meeting Customer satisfaction.

    Requirements:

    • Fluent English
    • Fluent German
    • At least 5 years in Customer Service in multicultural environment
    • Knowledge of SAP (SD module, incl. QNS would be an advantage) and maybe another ERP system
    • Excel, Word and Outlook professional working competency, CRM tools would be an advantage
    • Pro-active customer approach and highly developed interpersonal skills
    • Excellent communicator
    • Readiness for traveling (shorter and longer time)

    Responsibilities:

    • Being two-way communication channel between Customer and Organization
    • Taking care of complaints, give feedback, updates to Customer and ensure completion
    • Process all Sales Order types
    • Monitor the correction and completion of the Sales document
    • Participate in other business projects







    OUR  BENEFITS
    language supplement
    flexible working hours + home office
     
    language courses
    workplace in the center of LODZ
     
    Multisport Card
    group insurance
     
    internal and external trainings
    healthcare
     
     
     
    If you need more information about the role feel free to contact Clariant Recruiter:

    Roksana Wiertlewska +48 42 259 49 63