Oferta pracy

Order Management Specialist with German

"PHILIPS DOMESTIC APPLIANCES POLSKA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  • Szczecin

    Szczecin, West Pomeranian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • Immediate employment
  • More than one vacancy
  • remote recruitment
  • Робота для іноземців
    без польської

Your responsibilities

  • Direct contact with customers via mails and on the phone to provide information on order status

  • Process incoming orders by checking references and validating relevant information

  • Check availability of products and prepare delivery proposal; where needed select proposed alternatives and update order status

  • After Sales Management: crediting/debiting price variances, management of customer complaints and return orders

  • Master data management: process changes in customer master data

  • Price management: validate customer prices and customer classification

  • Maintain relations by building customer satisfaction through a customer centric mindset

  • Work with LEAN capabilities such as Daily Management, Continuous Improvement and Problem Solving

  • Follow up on daily KPIs within the area of order management/supply chain

Our requirements

  • Min 3-5 years relevant experience in a similar position

  • Fluency in German and English is required.

  • Good knowledge of SAP and Microsoft Office (especially Excel)

  • Self-driven and goal oriented with a ‘can-do’ mindset

  • Strong administrator skills

  • Very good communication skills, both verbal and written

  • Comfortable with a fast pace of change

  • Proactive and improvement orientated attitude

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • corporate products and services at discounted prices

  • integration events

  • employee referral program

In this role

... you have the opportunity to be responsible for timely and accurate processing of incoming customer orders from all German speaking retailers. Cooperate closely with German speaking customers and provide information about order confirmation, goods availability and promotions. General support to internal sales team regarding all aspects of order management process.

"PHILIPS DOMESTIC APPLIANCES POLSKA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Philips’ Domestic Appliances purpose is simple yet powerful: helping people to turn their houses into homes. Through meaningful innovation, we improve the lives of people, helping them to lead healthier and happier lives every day.

We have incredible products, solutions and strong market foundations. As a leading player in domestic appliances, we offer sustainable products across kitchen appliances, coffee, air, garment and home care. The successful product ranges include the renowned Airfryer, Espresso Machine with LatteGo, the Perfect Care Elite steam generator, Air Purifier and SpeedPro Max vacuum cleaner. We are also known as Walita, Preethi, Saeco and Gaggia.

In Philips Domestic Appliances we work with contagious positivism. We believe that inclusion comes before diversity and all voices are heard. When you join our closely-connected and diverse team, you'll be joining a global family. Like all families, we grow together and support each other. In our drive for digital transformation success, we partner to grow and deliver. We celebrate our wins together.

Our company is headquartered in The Netherlands, and has innovation, manufacturing, and commercial centers across the globe, with presence in over 100 countries. We employ approximately 7,000 talented individuals who bring innovation to customers and consumers.

Our goal is for you to grow every day, and to support you to become the very best version of yourself. We are committed to providing the highest levels of consumer satisfaction, underpinned by our quality approach. We make conscious choices caring for people’s homes and our planet. We grow responsibly and sustainably.

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