sharing the costs of sports activities
- Curie-Skłodowskiej 12, WrocławWrocław, Lower Silesia
- Offer expired 21 days ago
- Remote recruitment
- contract of employment
- specialist (Mid / Regular)
Support all aspects of order entry and order management for sales and consignment orders received for assigned geography. Ensure all orders are processed accurately and on time, within agreed KPI targets. Work closely with in-country Customer Service teams to ensure complete alignment on deliverables and all necessary customer communication is completed.
process all sales orders received immediately, utilizing the appropriate exception and communication
processes when any issue preventing our ability to match customer demands is identified
proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible
support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order"
communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency
meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution
0-3 years of experience on a similar position
master’s or bachelor’s degree
good knowledge of English
good knowledge of German language
SAP experience preferred
good knowledge of MS Office
communication, teamwork, attention to detail, flexibility and strong problem solving
What we offer
private health care | multisport card | life insurance
subsidies for trainings | postgraduate studies
train the trainer program | mentoring program
annual bonus | company stock saving plan | recognition program
subsidized meals and fruit | integration parties
possibility of working remotely | flexible working hours
relaxation zones in the modern workplace
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
employee referral program
Smith&Nephew Sp. z o.o.
The Global Business and Technology Centre in Wrocław was established in June 2018 and has been growing rapidly ever since. We are currently employing over 400 people in various global and regional functions such as: Finance, Information Technology, Supply Chain, Procurement, HR, PMO. This creates diverse job environment with many exciting development opportunities – both for those at the beginning of their professional career, as well as for experienced professionals.
Our Wrocław’s office is located in Curie Skłodowskiej 12.
At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal. Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.
Care means that we show empathy and understanding for each other, our customers and patients.
Collaboration means we work together as a team, based on mutual trust and respect.
Courage is about continuous learning, innovation and accountability.
Currrently we are looking for someone to join our Wrocław’s centre on position of:
Order Management Specialist with German
If you are willing to contribute to building new Global Business Services in Wroclaw and the unique culture of innovation, performance and trust, do not hesitate to apply.