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Order Management Specialist With German

PPG Industries

  • Wrocław

    Wrocław, Lower Silesia
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • Registration of disputes and taking corrective actions for the non-technical complaints

  • Ensure timely and accurate order entry upon receiving customer’s purchase orders

  • Product Price and Contract maintenance according to internal rules

  • Answer customer queries, giving accurate product information and where possible solve issues raised to maintain a high level of customer service

  • Respect PPG’s core values and comply with company policy

  • Participate in projects concerning customer service operations

  • Assist in training & onboarding of new employees

Our requirements

  • Experience of working in Customer Service, Supply Chain or similar process/role where dealing with the Customers is nice to have

  • Excellent written and verbal communication skills in English and German is a must

  • System knowledge skills utilizing Microsoft environments, knowledge of SAP and/or other ERP system is an asset

  • Organizational, interpersonal and communication skills

  • Ability to work in international environment across cultures

  • Quick learner with competence to resolve queries

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • leisure zone

  • holiday funds

  • employee referral program

  • individual awards system

  • lunch card

  • cafeteria system

ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are “One PPG” to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.