Oferta pracy

Order Management Specialist with Spanish

Infosys Poland Sp. z o.o.About the company

  • Pomorska 106A, Łódź
    Łódź, Łódź
  • Offer expired 15 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Infosys Poland Sp. z o.o.

Pomorska 106A

Łódź

Your responsibilities

  • Order Management – processing customer orders in SAP

  • Email/phone communication to manage customer orders / issues via CRM tool

  • Building relationship with Business Customers (Procurement Officers)

  • Resolution of customer queries Proactive communication to the customer on order status and potential resolution

  • Adhering to work standard to ensure high quality service

Our requirements

  • Fluent English (written and spoken)

  • Fluent Spanish (min. B2)

  • At least 1 year of experience on a similar position (Order Manager, Order Management Specialist, Customer Support Agent)

  • Experience with SAP, Oracle or other ERP system in Order Management

  • Excellent communication and interpersonal skills

  • Independency and self-driving attitude

  • Strong analytical and problem solving skills

What we offer

  • Sport Card

  • Campus Program

  • Internal Training Program

  • X-mass & Bi-yearly bonus

  • Great atmosphere

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • coffee / tea

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

  • Multisport card

  • semi annual bonus

  • Christmas bonus

  • training and courses

  • discount on selected products/services

Recruitment stages
1

CV analysis

2

Call with the Recruiter

3

Tests/Language verification

4

Videoconference with the future supervisor

5

Final decision

Infosys Poland Sp. z o.o.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.

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