Oferta pracy

Order Management Specialist with Spanish

Smith&Nephew Sp. z o.o.

  • Wrocław

    Wrocław, Lower Silesia
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • remote recruitment

Your responsibilities

  • process all sales orders received immediately, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified

  • proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible

  • support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order"

  • communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency

  • meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution

Our requirements

  • 0-3 years of experience on a similar position

  • master’s or bachelor’s degree

  • very good knowledge of Spanish; min B2

  • good knowledge of English

  • SAP experience would be an asset

  • communication, teamwork, attention to detail, flexibility and strong problem solving

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • flexible working time

  • corporate library

  • employee referral program

  • charity initiatives

  • wellbeing programs

  • mentoring program

  • annual bonus

Smith&Nephew Sp. z o.o.

At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal. Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.

Care means that we show empathy and understanding for each other, our customers and patients.

Collaboration means we work together as a team, based on mutual trust and respect.

Courage is about continuous learning, innovation and accountability.

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The Order Management Specialist will support all aspects of order entry and order management for sales and consignment orders received for Spanish market. The role will ensure all orders are processed accurately and on time, within agreed KPI targets. We offer undeniable great working environment, giving plenty of opportunities for growing within the company and of course great benefits package for our employees.