Oferta pracy

Order Management with German

PhilipsAbout the company

  • Łódź

    Łódź, Łódź
  • Offer expired 15 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Registration of installed products based on sales orders and handover documents

  • Maintaining customer installed base for parts consumption and removal of defective items

  • Carrying out on daily basis analysis of data accuracy including providing data for field audits

  • Updating statuses of installed products e.g. scrapped, storage, dismantled, operational

  • Contacting customers and business partners by phone and emails

Our requirements

  • University degree with related work experience

  • Fluent German and English are essential (both verbal and written)

  • Comprehensive PC skills including MS Excel (knowledge of SAP, Salesforce would be an asset)

  • Problem solving mindset with ability to identify improvement opportunities

  • Good interpersonal and organizational skills

  • Ability to multi-task and work in a fast-paced environment

  • Professional experience in fields related to in customer service or supply chain or accounting operations would be an asset

What we offer

  • The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Language courses

  • Relocation package applicable for people moving in from outside of Łódź region

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • corporate products and services at discounted prices

  • christmas gifts

  • employee referral program

  • hybrid model - working from home/office

Recruitment stages
1

Talent Acquisition interview 

2

Online meeting

In this role, you have the opportunity to

provide operational support to our healthcare customers on daily basis for back-office Services & Solutions Delivery (former Customer Service) department in a multinational environment, covering administrative activities such as Installed Base, Contracts, Billing, and many more.

You are a part of

Global Competence Center in Łódź, where we centralize our transactional processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

In Services&Solutions Delivery – the most multilanguage department in GBS, you will have an opportunity to work with colleagues in various languages on multinational projects, where honest, professional, friendly atmosphere and sense of humor shape our culture.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.