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Order Processing Specialist

Schneider Electric Polska Sp. z o.o.O firmie

Schneider Electric Polska Sp. z o.o.

Konstruktorska 12a

Warszawa

Schneider Electric, is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
Order Processing Specialist
Location: Warsaw, Poland

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking now for Order Processing Specialist to our office in Warsaw, Poland. The person will be supporting our Customer Care Centers (CCC) of the Nordic countries - Sweden, Norway and Finland - with all necessary information regarding lead times and delivery dates of Schneider Electric products and solutions.

What you will do:

  • Manage processing operations of incoming orders in interface with Front-Office (CCC) and suppliers/plants
  • Support the CCC to manage effectively & efficiently customer order requirements
  • Manage CR (Complaint Request) in line with SLA (Supplier Logistic Agreement) & ensure the effectiveness of answers to the customer
  • Follow up Order Execution (delivery creation, shipment) complete process order entering till order shipped
  • Provide information flow (Lead times, delays, stock availability, blockage at Shipping Order / Material level) and any other request in logistics
  • Coordinate with warehouse for priorities
  • Participate daily in SIM SF – team meetings
  • Manage urgent customer request and returns, quality request follow up
  • Support Warehouse operation with visibility of orders
  • Control 3rd Party Logistics (3PL) and stock transfers
  • Where required prepare set of documents requested by customer (Code of Conduct / CoC, Insurance Certificate, export documents etc.)
  • Propose and participate on new improvements
  • Maintain dashboard, KPI and root causes

Experience and skills we are looking for:

  • High-school or higher education degree
  • Fluent English skills (knowledge of Swedish, Norwegian or Finnish will be an asset)
  • At least 2 years of experience in the area of Supply Chain, Logistics, Warehouse Management etc.
  • Good knowledge of MS office package, especially Excel and Outlook (MS Access will be an advantage)
  • High level of communication and service & customer-focus attitude
  • Good self-organization skills
  • Result orientation and proactive spirit

If you would like to have… 

  • Exciting job in an international company, which is leading the Digital Transformation of Energy Management and Automation, with significant market share
  • Collaboration with cross-region teams, work in a diverse and supportive team of profes-sionals
  • Induction training - that will help you to smoothly find yourself in our company
  • Special trainings tailored to your needs and career goals
  • Wide choice of benefits (sports card, lunch vouchers, medical care, life & group insurance, holidays & languages subsidiary)

…share your CV (in English) with us.

We are looking forward to welcoming you in our team!

Benefits we offer:

  • Annual Bonus
  • Home Office
  • Extended Medical Care
  • Extended Life Insurance
  • Cafeteria Benefits

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