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Order to Cash Specialist with German

  • Katowice, śląskie
  • Specjalista
  • 31.05.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    ORDER TO CASH SPECIALIST WITH GERMAN
    Location: Unilever Poland Services, Katowice HUB

    DEPARTMENT: Order to Cash Service Centre

    We’re a big business, building diverse brands all over the world with our products. Together we can feel good about the work we do every day. Surrounded by inspiring leaders and supportive peers, you’ll channel your purpose, bring fresh ideas and simply be you, as you make a real impact on the business and the world.

    MAIN JOB PURPOSE:

    The process from receiving the order, processing the request, through goods delivery to cash collection is called “Order to cash”. Unilever analyzed the industry’s best practices and developed its own solution. Our model aims at benefiting from efficient centralized operations.

     JOB SUMMARY: 

    • Ensuring required level of customer service, according to business needs through Customer Relationship Management
    • Support proper Order Management & Claims process
    • Support Cash Collection & Credit Management activities
    • Provide that Master Data is high quality
    • Lead continuous improvement agenda for served customers

    REQUIREMENTS: 

    • 1-2 years of experience in Customer Services
    • Fluent English & German
    • Strong analytical skills & ability to work effectively under pressure
    • Excellent communication skills, ability to cooperate with external and internal customers
    • Good knowledge of MS Office
    • Knowledge of SAP could be an asset

    WE CAN OFFER TO YOU:

    • Opportunity to develop within global company structures
    • Wide selection of trainings
    • Young & dynamic environment with great atmosphere, passion and engagement
    • Benefit program, including life insurance, medical packages and MultiSport card