Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyOrder to Contract Specialist with Swedish or Norwegian
RICOH
Gdańsk, pomorskie
- ogłoszenie wygasło rok temu
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
- rekrutacja zdalna
About our Global Company
THE RICOH WAY is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
We are searching for:
More importantly you will be responsible for the following:
• Data entry of Ricoh customers’ orders based on data supplied by sales
• Clean order check of the contract information (billing accounts, prices, services accounts, credit approval, assets, duration, etc.) received from Sales Team to ensure that all documentation is correct and compliant with all group policies and procedures
• The accurate and timely order entry of all order types into Siebel resulting in correct delivery and invoicing to the customer – from order creation through validation and submission into back office
• Ongoing monitoring to ensure submitted orders have progressed through to PSC
• Managing incoming queries from Sales, PSC and customers
• Creating service accounts
• Terminating existing lease contracts as required
• Meet or exceed SLAs to deliver a high level of customer (internal and external) satisfaction
• Identify process efficiencies to increase departmental performance
• Adhere to Ricoh’s core values and deliver a high level of personal engagement
What we are looking for in you:
• Very good command of English and Swedish or Norwegian• Good attention to detail
• Good interpersonal skills and ability to work well in a team and with customers
• Diligent and driven to do a good job
• Must have a strong customer focus (for internal stakeholders and external customers)
• Must be organized and able to work systematically
• Must be able to prioritise and make decisions in the given framework for actions
• Must be an effective and confident communicator (written and verbal)
• Ability to cope in stressful situations
What you'll get in return:
• Permanent employment contract
• Exciting and stable career in a renowned, international organization
• Multisport Card
• Private medical healthcare in Luxmed
• Private life insurance
• Competitive salary
• Valuable training sessions and free language courses
• Well-being sessions
• Opportunities for professional development and clear career path
• Office in great location - Olivia Business Centre / Star building
• Referral program
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