Order to Contract Specialist with Swedish or Norwegian


  • Gdańsk, pomorskie

  • ogłoszenie wygasło rok temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
  • rekrutacja zdalna

About our Global Company

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.

THE RICOH WAY is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
Order to Contract Specialist with Swedish or Norwegian

We are searching for:

Order to Contract Specialist who will be responsible for in-putting orders into Oracle based on information supplied by sales department utilizing Oracle and Siebel.

More importantly you will be responsible for the following:

• Data entry of Ricoh customers’ orders based on data supplied by sales
• Clean order check of the contract information (billing accounts, prices, services accounts, credit approval, assets, duration, etc.) received from Sales Team to ensure that all documentation is correct and compliant with all group policies and procedures
• The accurate and timely order entry of all order types into Siebel resulting in correct delivery and invoicing to the customer – from order creation through validation and submission into back office
• Ongoing monitoring to ensure submitted orders have progressed through to PSC
• Managing incoming queries from Sales, PSC and customers
• Creating service accounts
• Terminating existing lease contracts as required
• Meet or exceed SLAs to deliver a high level of customer (internal and external) satisfaction
• Identify process efficiencies to increase departmental performance
• Adhere to Ricoh’s core values and deliver a high level of personal engagement

What we are looking for in you:

• Very good command of English and Swedish or Norwegian
• Good attention to detail
• Good interpersonal skills and ability to work well in a team and with customers
• Diligent and driven to do a good job
• Must have a strong customer focus (for internal stakeholders and external customers)
• Must be organized and able to work systematically
• Must be able to prioritise and make decisions in the given framework for actions
• Must be an effective and confident communicator (written and verbal)
• Ability to cope in stressful situations

What you'll get in return:

• Permanent employment contract
• Exciting and stable career in a renowned, international organization
• Multisport Card
• Private medical healthcare in Luxmed
• Private life insurance
• Competitive salary
• Valuable training sessions and free language courses
• Well-being sessions
• Opportunities for professional development and clear career path
• Office in great location - Olivia Business Centre / Star building
• Referral program

Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji."

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