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Order to Pay - Operations Manager

Advisory Group TEST Human ResourcesO firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło miesiąc temu
  • Rekrutacja zdalna
  • Kierownik / Koordynator

Our Client is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Pioneering technology takes more than just inventive engineers. At the company, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

Kraków, małopolskie
Order to Pay - Operations ManagerNumer ref.: 7487

What do you need to have?

  • University diploma (Business / Finance / Economy / Management)
  • Extensive knowledge and min. 7 years of experience in the area of Order to Pay/Purchase to Pay
  • Experience on a position of Operations Manager
  • Ability to influence the senior management
  • Good client facing and presentation skills
  • Experience of SAP system
  • Fluency in English

What will you be responsible for?

  • Overall responsibility and accountability for organization and delivery of high quality service for all processes within Order to Pay process area including payments, payment resolutions and helpdesk
  • Meeting all service level agreements (SLAs) and key performance indicators (KPIs) within Order to Pay process area
  • Ensuring adherence to controls and audit requirements while execution of processes
  • Supporting Global Process Owner in setting the transformation agenda and driving process improvements and digitalisation
  • Managing the offshore global operational teams, managing their performance and providing guidance if required
  • Identifying the recruitments needs both in regards to team size and profiles for recruited employees
  • Assigning priorities for operations and high quality services delivered to all business stakeholders
  • Ensuring that all deliverables for the project are identified, tracked, followed and executed on an ongoing basis
  • Following the budget and performing budget analysis
  • Promoting Continuous Improvement culture - striving to simplify, standardise and improve processes across all countries
  • Managing and resolving stakeholder’s issues

What do we offer?

High autonomy, decisiveness and independence in acting
Opportunity to work in a fast growing company, pioneer in its field
Extensive training program – internal and external
Work in the centre of Cracow
  • Private medical healthcare
  • Cafeteria package

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