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Order Validation Specialist

  • Katowice, śląskie
  • Specjalista
  • 02.01.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    We're a big business, building diverse brands and touching lives all over the world with our products. But that doesn't stop us caring as much about the sustainability of our business as we do about the success of our brands and our people. Together we can feel good about the work we do every day. Surrounded by inspiring leaders and supportive peers, you'll channel your purpose, bring fresh ideas and simply be you, as you make a real impact on the business and the world.

    ORDER VALIDATION SPECIALIST

    Location: Unilever Poland Services, European Operations Centre

    Department: Supply Chain, Order to Cash

     

    MAIN JOB PURPOSE:

    The process from receiving the order, processing the request, through goods delivery to cash collection is called “Order to cash”. Unilever analyzed the industry’s best practices and developed its own solution.
     
    Our model aims at benefiting from efficient centralized operations. A key centre for Europe is now being set up in Katowice to run part of the Company’s Order to Cash operations.
     

    JOB SUMMARY:

    • Responsible for the operational tasks of orders or claims processing in the system, accurately and efficiently to achieve the fixed service level target    
    • Deliver different order to cash processes KPI’s
    • Being in touch with local Customer Service organisations, warehousing, distribution and transportation
    • Reviewing and solving claims tickets
    • Ensuring efficient customer service processes

    KEY REQUIREMENTS:

    • 1-3 years of experience in Customer Services Operations or logistics
    • Good overall computer skills (MS office, focus on excel)
    • Communicative English
    • Ability to work with various IT applications
    • Analytical skills, multitasking
    • Customer service orientation
    • Problem solving and decision making ability
    • Ability to work effectively under pressure

    WE CAN OFFER TO YOU:

    We can offer to you Unilever contract, Opportunity to develop within global company structures, Wide selection of trainings, Young & dynamic environment with great atmosphere, passion and engagement, Benefit programme, including life insurance, medical packages and MultiSport card.

    If you are ready to take this opportunity and you fulfill above requirements please apply in English