sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyOTC Associate with French
Smith&Nephew Sp. z o.o.
- Curie-Skłodowskiej 12, Śródmieście, WrocławWrocław, Lower Silesia
- offer expired 2 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- Immediate employment
- remote recruitment
Smith&Nephew Sp. z o.o.
Curie-Skłodowskiej 12
Śródmieście
Wrocław
Your responsibilities
Contact customers to collect outstanding debt.
Coordinate customer’s queries with the relevant departments for dispute resolutions.
Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required).
Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets.
Report current status and flag any potential risks to Credit Controller.
Support cash operations.
Maintain customer credit limit.
Perform blocked order release related activities.
Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution.
Ensure compliance with collections policies and procedures.
Deliver training sessions for New Joiners on request
Lead daily meetings on request
Perform quality check
End-to-end understanding of the process and local specifics related to the countries in scope
Tower reporting metrics understanding
Prepare updates on results on Team Lead/Process Lead request
Update SOPs /manuals/work instructions on request
Our requirements
At least 2 years of collections or cash application experience in an international environment (credit knowledge can be an asset)
Sound overview of end to end OTC operational and financial controls, business processes and reporting.
Proven record of process improvements
Fluent French (written and spoken)
Fluent English (written and spoken)
Excellent verbal and written communication skills.
What we offer
private health care | multisport card/my benefit platform | life insurance
subsidies for trainings and language classes | postgraduate studies
wellbeing programs | mentoring program | CSR programs
annual bonus | company stock saving plan | recognition program
employment stability | referral bonus
possibility of working remotely | flexible working hours
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
flexible working time
corporate library
coffee / tea
drinks
parking space for employees
extra social benefits
holiday funds
christmas gifts
employee referral program
opportunity to obtain permits and licenses
charity initiatives
extra leave
mybenefit system
luxmed
JOB SUMMARY
As a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes as well as for following the designed control metrics from a GBS centre as described in the S&N Finance Order to Cash taxonomy in line with the Group Finance Manual requirements.
Smith&Nephew Sp. z o.o.
At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal. Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.
Care means that we show empathy and understanding for each other, our customers and patients.
Collaboration means we work together as a team, based on mutual trust and respect.
Courage is about continuous learning, innovation and accountability.