OTC Senior Associate with French

Smith & Nephew Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna
  • Wrocław
    Wrocław, dolnośląskie
  • Ogłoszenie wygasło 4 dni temu
  • Umowa o pracę
  • Pełny etat
  • Starszy specjalista (Senior)

Smith & Nephew Sp. z o.o.


Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.
Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.
OTC Senior Associate with French

Finance operations role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance processes and controls from a GBS centre as described in the standard operating procedures and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements.  Delivers the service to meet SLAs and KPIs and to ensure positive Voice of Customer feedback.



  • Run cash allocation process accurately and timely
  • Unapplied and unidentified customer payments handling
  • Dispute management and drive to resolution
  • Delivery of period end closing activities in line with the internal deadlines
  • Performing other AR activities agreed with the client such as: refunds, direct debits, recharges, inter-company reconciliation, netting etc.
  • Assure tasks are performed in compliance with accountancy, tax, local, legal rules and customer accounting standards
  • Resolve system and transaction issues and queries
  • Keep customer focused and follow formal rules of customer communication
  • Communicate all relevant information and enquires to the appropriate teams
  • Handle and follow-up all e-mail communication within set timelines
  • Deliver training sessions for New Joiners on request
  • Lead daily meetings on request
  • Perform quality check
  • End-to-end understanding of the process and local specifics related to the countries in scope
  • Tower reporting metrics understanding
  • Prepare updates on results on Team Lead/Process Lead request
  • Update SOPs /manuals/work instructions on request



  • Degree level qualification



  • English and French on communicative level
  • At least 2 years' experience in OTC Processes
  • Sound overview of end to end OTC operational and financial controls, business processes and reporting
  • Proven record of process improvements
  • Good MS Excel Skills Experience of SAP


at Smith + Nephew we offer

  • Private health care | multisport card | life insurance
  • Subsidies for trainings | postgraduate studies
  • Annual bonus | sharesave plan | going extra miles program
  • Subsidized meals and fruits | integration parties
  • Possibility of working remotely | flexible working hours
  • Possibility of growth in the life sciences start-up company
  • Caring, collaborative and courageous business environment
  • Relaxation zones in the modern workplace
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