Oferta pracy

OTC Support Practitioner with Dutch

Accenture Operations

  • Warszawa, mazowieckie

  • ważna jeszcze 7 dni
    do: 30 paź 2021
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
OTC Support Practitioner with Dutch
  • Warszawa

What will you do?

  • Collect and recover customer receivables and debt
  • Ensure cash collection activities meet the requirements of the client by reducing debt aging
  • Maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors
  • Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
  • Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
  • Establishing and maintaining positive relationships with customers (internal and external)
  • Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
  • Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
  • Participating in implementing policies and procedures for standardizing process and improving controls and performance
 

What do we expect?

  • Very good English and Dutch (at least B2 level)
  • Work experience in a similar role (at least 1 year)
  • Pro-client approach
  • Attention to detail and great organization skills
  • Excellent interpersonal skills, team spirit
 

What can we offer?

  • Using foreign language and new technology solutions daily, cooperating with various global Clients
  • Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
  • Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
  • Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

OTC Support Practitioner with DutchNumer ref.: R00044991

What will you do?

  • Collect and recover customer receivables and debt
  • Ensure cash collection activities meet the requirements of the client by reducing debt aging
  • Maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors
  • Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
  • Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
  • Establishing and maintaining positive relationships with customers (internal and external)
  • Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
  • Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
  • Participating in implementing policies and procedures for standardizing process and improving controls and performance
 

What do we expect?

  • Very good English and Dutch (at least B2 level)
  • Work experience in a similar role (at least 1 year)
  • Pro-client approach
  • Attention to detail and great organization skills
  • Excellent interpersonal skills, team spirit
 

What can we offer?

  • Using foreign language and new technology solutions daily, cooperating with various global Clients
  • Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
  • Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
  • Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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