About AkzoNobel

P2P Resolution Specialist

About the assignment

As a team member of the Purchase to Pay structure, you will have an opportunity to build new finance processes from scratch by taking part in the EMEA region transition. The P2P Resolution Specialist is expected to operate as a second line of support and provide resolution to I2P related queries, both to suppliers and internal customers. 

What you can learn:

• how to build a Center of Excellence,
• cooperate as an expert in an international environment,
• drive various improvement projects and develop within the internal structure — horizontal and vertical (FP&A, Consolidation & Reporting, people management).

Responsibilities:

• Managing external and internal queries:
• Operating as the 2nd line of support, providing resolution and root cause analysis to received AP queries in a timely manner.
• Ensuring that resolution is fully delivered, while root cause analysis is communicated appropriately to all parties involved.

Operational P2P process:

• Cascading the results of completed RCA’s (root cause analysis) to operational teams, whenever there is a need to introduce permanent changes to various elements of the P2P process.
• Proactively educating suppliers and internal customers, to ensure that the communication matrix is well understood and in use.

Collaboration:

• Setting up and maintaining an excellent relationship, both with suppliers and key stakeholders.
• Arranging and participating in the recurring P2P performance reviews with stakeholders and suppliers.