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Twoje dane osobowe są u nas bezpieczne. Ochrona danych osobowych jest jedynym z naszych najważniejszych priorytetów. Przetwarzamy je w sposób odpowiedzialny, ograniczamy gromadzenie i dostęp do nich, w szczególności w odniesieniu do osób, które uczestniczyły w obecnych lub będą uczestniczyć w przyszłych procesach rekrutacji. Przygotowaliśmy dla Ciebie informację o celach i zasadach przetwarzania przez Capgemini Polska Sp z o. o. danych osobowych oraz przysługujących Ci prawach. Komplet informacji znajdziesz pod niniejszym adresem strony internetowej.
Capgemini Polska Sp. z o.o.

P2P Team Leader

Capgemini Polska Sp. z o.o.About the company

  • Kraków

    Kraków, Lesser Poland
  • Valid for 15 days
    until: 29 Apr 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • team manager

Your responsibilities

  • Efficient managing and monitoring of work done by the team members to deliver high quality of services

  • Monitoring of SLA/KPI results and handling Client queries

  • Providing statuses and metrics reporting to the Client

  • Conducting internal projects and manage processes within P2P independently

  • Working closely with the Client and maintain good working relationship; Building positive and friendly atmosphere within the team

Our requirements

  • Minimum 4 years of experience in the P2P or similar area

  • At least B2 level of English

  • Ability to analyze end to end processes

  • Strong interpersonal skills and proactive approach

  • Ability to work under time pressure, flexibility and ability to adapt to changing schedule of tasksfVery good customer service skills and client-focused attitude

  • Multitasking, ability to organize own and team’s work according to procedures

  • Experience in managing internal projects/processes within the delivery team and conducted together with Client

  • Experience of work in a multicultural environment, work both as a team member / independently

  • Very good knowledge of MS Office (especially Outlook and Excel)

  • Benefits

  • private medical care

  • life insurance

  • no dress code

  • extra social benefits

  • employee referral program

  • charity initiatives

  • Access to courses e.g. Excel, VBA, RPA, Customer Care

Capgemini Polska Sp. z o.o.

Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.

Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).

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This is how we work
This is how we work