private medical care
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Oferta pracy
P2P Team Leader with German
Capgemini Polska Sp. z o.o.About the company
- KrakówKraków, Lesser Poland
- offer expired 3 years ago
- contract of employment
- full-time
- team manager
- remote recruitment
Your responsibilities
- Efficient managing and monitoring of work done by the team members to deliver high quality of services
- Monitoring of SLA/KPI results and handling Client queries
- Providing statuses and metrics reporting to the Client
- Conducting internal projects and manage processes within P2P independently
- Working closely with the Client and maintain good working relationship; Building positive and friendly atmosphere within the team
Our requirements
- Minimum 4 years of experience in the P2P or similar area
- At least B2 level of English, B2 level of German
- Ability to analyze end to end processes
- Strong interpersonal skills and proactive approach
- Ability to work under time pressure, flexibility and ability to adapt to changing schedule of tasksfVery good customer service skills and client-focused attitude
- Multitasking, ability to organize own and team’s work according to procedures
- Experience in managing internal projects/processes within the delivery team and conducted together with Client
- Experience of work in a multicultural environment, work both as a team member / independently
- Very good knowledge of MS Office (especially Outlook and Excel)
Benefits
- life insurance
- no dress code
- extra social benefits
- employee referral program
- charity initiatives
- Access to courses e.g. Excel, VBA, RPA, Customer Care
Capgemini Polska Sp. z o.o.
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).
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P2P Team Leader with German, Kraków