Partner Onboarding Specialist with Spanish

MoneyGram is a leading global financial technology company that provides innovative money transfer and payment services to millions of consumers around the world.
MoneyGram products and platforms leverage cutting-edge technologies such as biometrics, artificial intelligence and distributed ledger technology to offer consumers a fast, secure and convenient financial connection to family and friends around the globe.
Whether it’s through the MoneyGram mobile app, MoneyGram.com, or any one of MoneyGram’s thousands of agent locations in more than 200 countries and territories, we connect consumers any way that is convenient for them.
MoneyGram leads the industry in compliance and is the only money transfer provider that requires customer ID for every transaction. We can proudly say no one else in the industry is as committed to protecting our customers as MoneyGram.

Partner Onboarding Specialist with SpanishNumer ref.: 132094

Job Summary
The Partner Onboarding Specialist III is responsible for conducting due diligence research and evaluating initial application of agents or sub-agents as part of the agent on-boarding process. This includes conducting due diligence research at the time of application and working with outside vendors to decision risk. The Partner Onboarding Specialist III is the first line of defense in protecting MGI from forming business relationships with agents who are or have been involved in illegal activities or behavior. The incumbent will also be responsible for maintaining up to date knowledge on emerging regulations that may potentially impact the onboarding process.

Primary Responsibilities

• Reviews incoming standard applications for completeness and accuracy, ensuring applications meet required quality standards and analyzes agent’s information in line with onboarding procedures.
• Compiles background information and performs background checks on individuals and businesses by evaluating information gathered from third party vendors.
• Evaluates new and existing agent applications based on business and regulatory risk to the organization and complete and document a summary of research.
• Escalates issues to appropriate internal and external departments across the organization to ensure correct and accurate information has been provided within an application or to eliminate delays in the overall process.
• Timely escalation of issues resulting from processing cases through appropriate escalation contacts; providing full overview and providing feedback to stakeholders on a regular basis.
• Maintains up to date knowledge on binding regulations as well as internal policies and procedures and the adherence there of.
• Performs other duties as assigned.