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Payroll Specialist (English + German or French)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • Process & Report on Pre, Post & Data Integrity as a sub component of the Payroll Processes. Using appropriate knowledge management tools.

  • Abide by Regional Government policy and Payroll guidelines while transacting on various Payroll and Benefits Sub functions.

  • Ensure optimal service levels by following operational procedures related to scheduling and attendance.

  • Ability to comprehend, reengineer and stay compliant during System, regulatory changes.

  • Collect and share best practices and feedback for continuous process improvements.

  • Work with multiple data sources to analyze and report to various Payroll Sub functions.

  • Attention to detail and ability to identify resolve and escalate potential discrepancies / mismatches that would impact Payroll.

  • Handle multi-product inquiries with accuracy and confidence.

  • To ensure that the pay results calculated by the Payroll system are accurate and the system is used to its maximum efficiency in meeting payroll requirement and deadlines.

  • To ensure all payments are accurate, timely and complied with different types of Bank’s policies and Government ordinances.

  • To keep updating the knowledge on policy and ordinance changes to ensure accuracy in payments and full compliance with the legislative requirements.

  • To identify streamlining opportunities to eliminate manual efforts and improve the workflow; and

  • To assist in enriching all team members’ job knowledge and skills by providing on-job and course training.

  • To lead the change in the transformation journey.

  • To be very knowledgeable in payroll area to provide solutions.

  • To drive more process streamlining improvement initiatives to make the process simpler, better and faster.

  • To have effective resources planning to meet the resources requirement from both BAU and projects.

  • To maintain the payroll service level for BAU operations and planned/ad-hoc projects in the payroll transformation.

Our requirements

  • 2+ years EU Payroll, Benefits, Taxation & Reporting experience.

  • 2+ years proven human resources (Payroll/People admin etc.) experience or equivalent.

  • SAP experience preferred

  • Good communication skills in spoken and written English along with another European language preferably German or French.

  • Good time management skill.

  • Ability to build and maintain relations with business units and continuously give feedback by stringent following up Performance Level Agreement.

  • Strong customer orientations. A high standard of interpersonal sensitivity, communication and judgment skills.

  • Must be self-motivated, customer focused and have the ability to thrive in a team environment while multi-tasking.

  • Ability to work in a high-volume, fast paced environment with accuracy and against sensitive dead line is essential.

What we offer

  • Stable job in professional team,

  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport,

  • Car parking few minutes away from the office,

  • Relax room (with massage chairs and area for yoga/stretch),

  • Bicycle racks in the underground garage and around the office; showers dedicated to cyclists,

  • Game room (with Xbox, PS consoles and foosball table),

  • Fresh fruit on the floor and good coffee in the kitchen.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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