Oferta pracy

PEGA Support Analyst

Billennium S.A.

  • Lublin

    Lublin, Lublin
  • offer expired 24 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment

Technologies we use

Operating system

Your responsibilities

  • Collecting / verifying requirements in changes reported by business users

  • Estimating scope of changes

  • Leading regular meetings with stakeholders to discuss priorities

  • Communicating incidents, requirements and priorities to developers

  • Managing projects in JIRA (backlog, kanban boards, tasks)

  • Day-to-day cooperation with the technical team (Developers, QA)

  • Day-to-day cooperation with the customer (Business Representatives, Subject Matter Experts, Decision Makers) to elicit and clarify requirements

  • Designing solutions based on the Pega 8 Platform

  • Designing mockups using prototype tools

Our requirements

  • Experience in similar role (preferably at least 1 year as a stand-alone analyst)

  • Very good communication skills in English (at least B2 level)

  • Experience in work with JIRA

  • Experience in stakeholders' management, including the ability to resolve requirements and conflicts between different involved parties

  • Knowledge of analysis phases within IT project lifecycle

  • Knowledge of software development methodologies (preferred Agile approach)

  • Ability to prepare requirements and specification documents on various levels

  • Ability to organize own work, prioritize tasks and act proactively

  • PCBA (Pega Certified Business Architect) or PCSA (Pega Certified System Architect) is welcome

What we offer

  • Full-time contract adjusted to your preferences,

  • Ability to work entirely remotely or in one of our cool offices

  • Opportunity to obtain a PCBA certificate (Pega Certified Business Architect)

  • International project environment - challenging and rewarding projects

  • Access to training and certificate courses,

  • Free access to an advanced training platform (Udemy for Business)

  • Possibility to switch between projects,

  • Flexible work schedule and hours

  • Access to private medical service, life insurance and Multisport card

  • English classes

  • Awesome company events and parties

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • no dress code

  • employee referral program

Billennium S.A.

We are looking for candidate for a PEGA Support Analyst for the Business Process Automation Competence Center. It should be an open-minded and communicative person with good command of the English language (all the communication and documentation in the project is in English). The perfect candidate should have analytical thinking capabilities and a problem-solving mindset.

PEGA Support Analyst will be responsible for managing changes in JIRA. Business users report incidents (bugs or changes). Analyst has to verify rightness of it, add necessary descriptions and monitor progress of implementation. Moreover, person in this position will prepare reports for stakeholders to present current status of incidents.

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