People Experience Partner

TransferGo

15 000 gross / mth.
  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • As our People Experience Partner, your mission will be to work together with leaders to build the best employee experience through implementing major People initiatives. Your role will be supporting and coaching Customer Support, Compliance, Marketing and Commercial departments. More detailed responsibilities are below:

  • Be a trusted partner to TransferGo leaders

  • Work closely with department leads in supporting them in people processes. Coaching managers to enhance employee engagement and happiness in their team

  • Drive TransferGo growth through consulting leaders on how to evolve the team’s structure

  • Support leaders in addressing underperformance, employee misconduct, or relations issues in the EU and the UK. Provide guidance for managers making sure that it is done in an empathetic, timely, and legally sound manner.

  • Improve People Experience

  • By being close to the business and understanding their challenges, provide quality feedback and offer constructive solutions on how the People team can improve Transfernauts’ experience

  • Use existing people initiatives and implement them in departments you partner with (onboarding, performance management, rewards and recognition)

  • Champion employee engagement. Guiding managers to the best possible strategies on measuring, understanding and improving employee engagement.

  • Deliver people data and insights to the business

  • Drive TransferGo culture

  • Work closely with employees and managers in explaining, practising and evaluating how TransferGo culture and values are embedded in our daily work

  • Make sure that People initiatives are aligned with our culture and values.

Our requirements

  • Have and share your expertise. Have a strong working knowledge of people partnership, processes and HR programs. Preferably in a scaling start up with teams in a remote setup

  • Apply your ability to influence and impact, and foster long-term relationships with key stakeholders

  • Use strong business acumen to strategically position and tailor people initiatives to meet business needs

  • Be adaptive and creative when implementing new frameworks where no established HR practice has been in place.

  • Be comfortable with collaborative working style and demonstrate ability to take ownership and make decisions independently

  • Working knowledge of Polish labour law is required

  • Excellent English language skills spoken and written

What we offer

  • Being part of an exciting and growing fintech startup community;

  • A competitive salary package;

  • Unlimited paid holiday;

  • Being eligible for company's stock options;

  • Wellbeing package;

  • Flexible working hours, with the opportunity to work from home;

  • The opportunity to learn with a company that is rapidly growing, along with a guaranteed training budget of €1,000;

  • A friendly atmosphere and stimulating environment – a pet-friendly office (where we have them), team events, tasty snacks and drinks in the office, team buildings, a fun budget and events.

What we believe

At TransferGo, we do the work that matters, prioritising our customers above all else. But special treatment isn’t reserved just for customers – we go above and beyond to help our colleagues and our company succeed, too, building trust and being transparent all the way. We take risks, learn from our mistakes and own what we do – and, by aspiring to be our best, we challenge ourselves to grow. This comes from knowledge-sharing and collaboration – and, of course, a hefty amount of fun!

TransferGo

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 300 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service.

We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 4 million of them, and counting.

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