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Performance Measurement and Analytic Junior Specialist

UPS

UPS

Generała Józefa Bema 2

Śródmieście

Wrocław

Your responsibilities

  • Creating forecast for European Customer and Commercial Service Locations based on actual and seasonal trends, process changes and input from operations;

  • Monitoring forecast accuracy, historical trends and operational performance by site and country;

  • Auditing data correctness in internal systems and vendor reports;

  • Creating daily, weekly and monthly performance reports, maintaining databases of historical performance figures;

  • Combining multiple sources from Excel and database sources into a combined reporting structure;

  • Providing analytical support during transformation and migration projects.

Our requirements

  • Strong analytical skills, ability to carry out advanced analysis and make data-driven forecast recommendations;

  • Great attention to details, ability to quickly spot inconsistencies;

  • Very good knowledge of MS Excel ;

  • Very good command of English;

  • Good time management and proactivity;

  • Patience and accuracy.

Optional

  • Knowledge of or experience in Customer Service/Call Center operations;

  • Knowledge of VBA / SQL and/or MS Access.

What we offer

  • Professional development in fast growing international company;

  • Permanent employment

  • Social benefit package (including private life insurance, health care, sport package, pension plan);

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • retirement pension plan

  • employee referral program

  • charity initiatives