Pipeline to Pathways: Area Manager, Customer Fulfillment

Amazon Europe Core

  • Warmian-Mazurian

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • manager / supervisor
  • home office work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Manage and coach a team of approximately 100 associates

  • Be responsible for the training and integration of your team

  • Exercise sound judgement, ensuring progress and KPI targets are worked towards and met

  • Prioritize the continued motivation, engagement and performance of each associate

  • Promote and safeguard Amazon’s Health and Safety standards

  • Uphold the highest standards of process quality

  • Maintain inventory accuracy

  • Strive to improve and streamline processes

  • Become a subject matter expert on larger Fulfilment Centre activities

  • Lead cross-functional teams to solve operational problems

  • Actively share and promote best practices with your colleagues and network

Our requirements

  • You are currently enrolled in, or have recently graduated (between 2020 and 2024) from an MBA/Meng/MSc/PhD and are available to work full time in 2023

  • You currently have a minimum of 1 to 3 years of professional experience (excluding internships)

  • You are fluent at B2 Level or higher in both English and the local language of your requested location (France, Spain, Germany, Italy, Poland or Czechia)

  • You have strong oral and written communication skills

  • You are flexible to work in non-traditional shift patterns, which may include nights and weekends


  • Previous experience in setting, monitoring and improving KPIs, or similar metrics

  • Previous experience working with Excel, SQL, Power BI or Tableau

  • Strong decision-making skills, enabling you to use sound reasoning as and when required

  • Previous experience in an operational, logistics, supply chain, manufacturing or transportation environment or similar

  • Successful track record in supporting internal or external customers

  • Knowledge of Lean, Six Sigma or Kaizen techniques and methodologies

What we offer

  • In addition to a competitive remuneration package comprising salary, bonus and stock, we offer a wide range of benefits that vary by location, including but not limited to:

  • A relocation package if you've to move more than 80 km away

  • An Employee Discount Code

  • Family care benefits

  • Life insurance

  • Employee Assistance Program providing free confidential support encompassing mental health, life events, everyday living and financial matters

  • Medical Benefits abroad when embarking on international business travel

  • About the team

  • A platform to innovate and champion new initiatives

  • The opportunity to make a visible impact at both a local and regional level

  • Empowerment to lead large teams from Day 1

  • The guaranteed support of our extensive Pathways community through a mentoring program

  • Guaranteed career mobility within an accelerated timeline beyond the industry norm

  • The opportunity to join one of our many affinity groups


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

A day in the life

As a Pathways Area Manager, you will develop leadership skills and gain a deep knowledge of the business through a series of progressively challenging operational assignments across Amazon’s growing supply chain network. To succeed in this program, you will be expected to leverage your strong analytical, communication, and thinking-big skills.

Pathways Area Managers are also expected to be mobile and scale with the growth of the business, lead and develop large teams, solve problems with creative solutions, and deliver results on behalf of our customers.

Amazon Europe Core

Why Amazon?

Since our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further. Whether it’s exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries.

Our journey to become the Earth’s most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.

Come and join us in building our future!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

All employees working directly for or on behalf of Amazon must apply through jobfinder/amazon.jobs using their internal email address.

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