Player Support Agent with French - Video Games
Keywords StudiosO firmie
- Murckowska 18B, 40-001 Katowice, PolskaKatowice, śląskie
- Ogłoszenie wygasło miesiąc temu
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
Keywords Studios Group is a global service provider for game developers. At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. We aim to become the “go-to” provider of technical services. We have created a unique platform supporting game industry worldwide. We are operating from 50+ Studios located across 4 continents and 21 countries.
We are proud to support industry leaders around the world. Do you know: Assassin’s Creed, FIFA, League of Legends, Mafia III, Mass Effect, Mobile Strike, Overwatch, War Dragons, Watch Dogs or Vainglory?
On top of Player Support, Keywords offers 6 other service lines: Art Services, Engineering, Audio Services, Functionality QA, Localization and Localization QA.
- You would assist video game players in troubleshooting their account issues via ticketing system (no phone).
- You would interact with our client’s customers for all the inquiries they could have about the game.
- You would assist the developer by forwarding them important information from all the issues you handle with customers.
- Excellent French skills (C1-C2).
- Communicative in English. Fluency in English would be an asset!
- Interest in video games.
- Strong written communication skills.
- Understanding of basic office applications.
- MS Office and Google suite knowledge would be a perk.
- All eligible candidates will be required to take our French and English Language Tests to better evaluate their written skills.
- Work on interesting projects.
- Possibility to grow within the gaming industry.
- Salary depending on your profile and experience, between 4500 PLN to 6500 PLN gross.
- Benefits package - private medical care & MultiSport card.
- Free beverages & fresh fruits.
- Free parking spot.
- Friendly atmosphere.
- Chill-out zone with video games.
- Referral program.
- Company parties.
- The casual and fun work environment.
- Pleasant location in the business area “Green Park”.
Please send your CV in ENGLISH while applying for the position using the button below.