sharing the costs of sports activities
- Murckowska 18B, KatowiceKatowice, Silesian
- Offer expired 11 days ago
- Remote recruitment
- Remote work
- contract of employment
- specialist (Mid / Regular)
Provide superb Customer Support to players for game-related queries they may have.
Use your investigator skills and troubleshoot players’ queries via a ticketing system. No phone calls taken!
Collaborate with internal teams for project-related requests.
Provide assistance to the developer by forwarding them important and key information from all the issues you handle with players.
Become a master of the game that you are supporting.
Excellent French skills (C1-C2).
Fluent in English.
Availability to work full-time, 5 days a week including weekend-days (Saturday and Sunday).
Flexibility in terms of shifts.
Interest in video games.
Strong written communication skills.
Understanding of basic office applications.
MS Office and Google suite knowledge would be a perk.
Eligibility to work in Poland.
What we offer
Work on interesting projects.
Salary depending on your profile and experience.
Paid holidays: 20 or 26 days a year depending on your employment history.
Possibility to grow within the gaming industry.
Benefits package-private medical care & MultiSport card.
Free beverages & fresh fruits.
Free parking spot.
Chill-out zone with video games.
The casual and fun work environment.
Covid19 Time - work from home.
Pleasant location in the business area “Green Park” in Katowice.
private medical care
no dress code
video games at work
coffee / tea
parking space for employees
employee referral program
Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers.
Due to the recent developments regarding COVID-19, successful candidates will be offered to work from home whenever possible until the situation is over. Afterwards, the job will be performed from our Katowice office.
All eligible candidates will be required to take our Language Tests to better evaluate their written skills.
Our recruitment team will conduct full online recruitment to accommodate those interested in applying.
Good luck and we look forward to meeting you!