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PMO (Learning & Engagement) (GFOC)

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kraków, Lesser Poland
  • offer expired 2 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment
  • Запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

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Your responsibilities

  • Taking the role of the Scrum Master in project meetings in order to ensure appropriate distribution of projects
  • Identifying resources needed for the delivery of the projects
  • Ongoing review of project priorities and progress
  • Tracking project delivery to plan, including planned deliverables, to meet the timeline and scope
  • Cooperating with internal customers on designing the vision, user journeys, the design and communication related to projects
  • Assisting internal customers in developing accurate and efficient learning and engagement solutions
  • Taking ownership of the administration of designated ongoing processes in People Engagement, as well as People and Culture streams of Global Functions Innovation teams
  • Ensuring a consistent and appropriate communication for all the entities in the scope of the managed projects and processes
  • Raising and escalating any potential project risks, issues and dependencies to the team manager
  • Providing an executive summary (including progress, key actions, risks and issues) of projects to the team manager

Our requirements

  • 3+ years of experience in L&D, communications or project management environment
  • Extensive knowledge of internal communication, L&D and project management processes in a complex organization
  • Ability to work under time pressure
  • Organisation skills
  • Passion for providing a high quality service to stakeholders
  • Ability to learn new systems and processes
  • Demonstrate the ability to work with people at all levels
  • Be able to work independently
  • The ideal candidates for this role will also have expertise in
  • Design thinking
  • Agile ways of working

Optional

  • Agile Tooling – Jira, Confluence, Slack
  • L&D tooling: LMS platforms, Learning Experience platforms, e-learning development applications
  • In addition to the details listed above, the ideal candidate will have a mind-set of an Innovator: curious, meticulous, connected, creative and communicative

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave

Recruitment stages

1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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PMO (Learning & Engagement) (GFOC), Kapelanka 42a, Dębniki, Kraków